What are the responsibilities and job description for the PMO Change Manager - Program Manager position at Software Resources, Inc.?
Job Details
Software Resources has an immediate, long term contract job opportunity for a PMO Change Manager - Program Manager with a major corporation in Orlando, FL. 3-4 days on-site.
Looking for a true Organizational Change Management (OCM) resource to lead change management for PMO process definition and training.
Description:
In this newly created role to support the Technology PMO Center of Excellence (COE), the PMO Change Lead will partner across the organization to continue the development, continuous improvement, and roll-out of change methodologies, tools, templates at an enterprise level to drive the adoption and maturity of PMO processes, standards, and tools improvements and offer predictable delivery of programs and projects for our organization. The Technology PMO Change Lead will be the catalyst to drive best practices to support our overall objective to streamline, advance, and accelerate new and existing technology PMO processes.
The ideal candidate will be an expert in project management/delivery with a high proficiency in defining and managing change to drive high levels of adoption. The ideal candidate can establish relationships quickly, has excellent communication skills, loves to solve problems, drafts concise and actionable content, establishes comprehensive roll-out and training plans, and assesses/coordinates changes with various partners throughout the organization. The role is an excellent opportunity to lead all aspects of PMO Process and Tool adoption, including training, to impact consistent delivery of technology projects across Enterprise Technology.
The Technology Project Management Office (PMO) Change Lead works in a fast-paced, collaborative environment and reports to Enterprise Technology, PMO Senior Manager, Technology Processes.
Basic Qualifications:
Collaborate with leadership to develop and implement change management strategies aligned with PMO organizational goals, including strategy and execution to support process and system adoption, including stakeholder engagement, training, communications, and sustaining change over time.
Assess the impact of changes and develop plans to mitigate implications and risks.
Identify and engage key stakeholders throughout the change process.
Build relationships with cross-functional teams to ensure successful implementation of PMO change initiatives.
Oversee the development of change management execution plans and ensure the plans stay aligned with the scope and timeline of the organization.
Contribute to the definition and development of a PMO Process governance framework.
Create and deliver communication plans to keep teams informed and engaged throughout the change process.
Coach and mentor project managers on change management and support teams navigating change.
Collaborate with cross-functional teams to align and integrate processes and routines.
Cultivate a culture of change, collaboration, continuous improvement, and accountability.
Identify process and practice improvements in the project management environment and drive initiatives to mature project management services (e.g., artifacts standardization, onboarding process, etc.)
Monitor deliverables (e.g., Change Impact Analysis), milestones, and progress in partnership with the Program PMO, including measuring impact of change.
Establish key performance indicators (KPIs) to measure the success and effectiveness of change initiatives.
Inject best practices relevant to context, collaborating with subject matter experts as needed.
Act as the primary point of contact for program leadership on PMO Process & Tools Change management.
Build and manage stakeholder engagement plans across Project Management Office (PMO), Finance, Demand Management Resource Allocation (DMRA), Business Operations (BOT), HR and other Program stakeholders.
Set appropriate, consistent change management documentation standards and monitor adherence.
Proactively identifies and resolves change management impacts and risks to project management processes that span across multiple cross-functional teams.
Report progress and status to executive leadership.
Expert facilitation to lead meetings and large workshops, driving commitments, accountability, and deliverables.
Meet regularly with cross-pillar teams to solicit feedback to drive the adoption of project management processes and tools.
Collaborate with cross-functional teams to align and integrate processes and routines. management processes and tools.
Collaborate with cross-functional teams to align and integrate processes and routines.
Project Management Communications
Oversee the development of communications and training strategies and execution (ie, topics, materials, audiences, channels, distribution) for changes to PMO processes and tools.
Engage with communication executives as necessary.
Collaborate with subject matter experts to develop effective communication content for the targeted audience, applying best practices in the Disney context.
Report progress and status to the program leadership.
Project Management Learning
Design, develop, and oversee the development of a training strategy and execution (ie, content, materials, audiences, platforms, delivery) for PMO Processes and Tools to equip employees with the skills and knowledge required for successful change adoption
Coordinate input and sign-off on deliverables from program, business, and enterprise stakeholders.
Engage with Disney learning executives as necessary.
Recommend and establish post-go-live training sustainment plan.
MINIMUM SKILLS:
10 years of experience managing functional requirements as a BA or Product Owner, responsible for driving business value and adoption.
10 years of experience in leading organizational change management projects.
Demonstrated experience leading organization change management initiatives to support the implementation or enhancements to improve project management processes, templates and associated tools.
Ability to develop, lead, and implement right-size change management solutions across cross-functional teams.
OCM Certification Prosci, CCMP, or similar industry-recognized certification.
Ability to work in ambiguous situations.
Advanced organizational skills to track, manage, and easily report on change projects.
Learning and Development experience.
Expert written and verbal skills, can summarize complex ideas in a way that is easy to understand by non-experts
o Excellent grammar skills and experience with copy editing, along with an eye for design
o Demonstrated ability in managing large-scale communication strategies and projects.
o A self-motivated, natural leader who can manage multiple workstreams and workloads to meet deadlines in a fast-paced, sometimes ambiguous environment.
o Ability to translate complex concepts and ideas into concise and engaging content for various audiences and voices.
o Well-organized and trustworthy with a high level of discretion.
Proficient in Word, PowerPoint, Excel, Outlook, and other technology solutions for communication needs.
Strong communication, prioritization, influencing and problem-solving skills.
Ability to adapt to changing priorities and lead multiple tasks and teams simultaneously.
Demonstrate experience working in a matrix environment managing multiple stakeholders and have a leadership presence.
Experience with conducting research, quantitative analysis, and presenting analytical findings to internal and external stakeholders, including team members, clients, and executives.
Proven experience working with customers to develop solutions to complex business problems.
Required Education:
BS
Don't delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients' hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference.