Epic Clinical Project Manager :: NC

CANDIDATE MUST BE CERTIFIED IN AT LEAST ONE CLINICAL APPLICATION

The North Carolina Department of Health and Human Services requires the services of an EXPERT Epic Clinical project manager to manage the planning and implementation of an EHR implementation project for the Division of State Operated Healthcare Facilities and transition from the legacy and siloed clinical applications. This project management role will work with other EHR project managers and executive leadership team, multiple internal and external stakeholders, and selected vendor(s) to analyze, plan, and implement the clinical components required for an Epic EHR system. This position will be responsible for working with senior-level business executives, IT management and personnel, business program resources and vendor staff to define and execute requirements and manage stakeholder expectations. This position will manage the day-to-day activities for the assigned portion of the project and complete all input into overall EHR program reporting and the State's Project Portfolio Tool (MS Project Server) as needed.

Responsibilities include but are not limited to:

• Maintaining the scope, schedule, and quality of the project for the Clinical EHR build team. Modules in scope are:
• IP ClinDoc, with Secure Chat & Rover
• IP Clinical Case Management
• Orders
• Behavioral Health
• Long-Term Care
• Willow IP and Amb, plus Inventory
• Ambulatory and EpicCare Link
• Wisdom
• MyChart
• Healthy Planet
• Bugsy
• Setting clear expectations for team members, including defining what they should do at each phase of the

project.
Working closely with the EHR Program Director and other project managers/team managers to coordinate activities.

• Ensuring that the business community is engaged in the project.
• Advising and coaching team members by providing guidance on project issues, key success factors of the

project, and lessons learned.

• Sharing with team members the positive effects of innovation and system capabilities.
• Reinforcing the importance of the project together with the EHR program executives and the Program Director, and providing consistent communication to the project team
• Organizing resources within the organization
• Motivating and showing appreciation for the team
• Appropriately matching team member skills to team responsibilities
• Managing the project from an organizational perspective while attending to detailed tasks
• Assisting as a support contact for revenue cycle.
• Identifying and troubleshooting issues.
• Guiding workflow design, building and testing the system, and analyzing other technical issues associated

with Epic software.

• Serving as a liaison between organizational needs and Epic implementation staff
• Maintaining regular communication with Epic representatives, including participating in weekly project

team meetings

• Working with Epic representatives, the business community, and end users to ensure the

system meets the organization's business needs in regard to the project deliverables and timeline.

• Developing an understanding of operational needs to set the direction for the organization's workflows.
• Participating in training and working with end users.
• Reporting and reviewing the status of projects and issues on an ongoing basis with leadership.
• Holding weekly communications with team members to discuss the status of deliverables, shared issues,

end-user concerns, budget, and upcoming milestones.

• Developing and maintaining all required State CIO and DHHS PMO project documentation in coordination with other EHR PMO PM resources

Required/Desired Skills

Skill

Required /Desired

Amount

of Experience

Certified by Epic in at least one Clinical Inpatient or Ambulatory application.

Required

0

Experience working on IT projects to deliver and/or enhance Electronic Health Record clinical applications.

Required

5

Years

Experience working on clinical healthcare information technology projects

Required

5

Years

Ability to create simple to complex project plans, timelines and work breakdown structures using project management tools (Microsoft Project)

Required

7

Years

Very strong work ethic and ability to work at a fast pace to meet aggressive mandated timelines

Required

7

Years

Must have strategic planning skills with good understanding of roadmap development

Required

5

Years

Capable of leading effective project meetings that are tailored to the audience

Required

7

Years

Negotiation, written/oral communication and problem-solving skills

Required

7

Years

Ability to write and present effective project materials, including presentations and status reports

Required

7

Years

Ability to work effectively with all levels of staff, clients and other IT personnel including vendors

Required

7

Years

Proven experience with working collaboratively with business/program partners

Required

7

Years

Ability to identify and resolve effectively system or business process/project issues

Required

7

Years

Ability to build, influence, lead and motivate effective teams towards end results

Required

7

Years

Flexibility, adaptability, and ability to work in a high-demand dynamic environment

Required

7

Years

Strong analytical skills

Required

7

Years

Experience managing or supervising legacy system replacement projects

Required

5

Years

Experience planning and managing data conversion activities

Required

5

Years

Experience building rollout plans

Required

7

Years

Epic clinical EHR experience

Highly desired

5

Years

PMP Certification

Highly desired

7

Years

State Government experience

Desired

3

Years

Ability to assist the state in identifying areas where clinical workflows could be improved.

Required

5

Years