What are the responsibilities and job description for the VDOT System Administrator 4 position at Software Technology Inc?
Maximum Vendor Submittal Rate is $$$ / hr.
Local Candidates Preferred. Onsite work and oncall about one week per month.
Requires experience Systems Administrator creativity and multitasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
Rotating oncall support required.
Responds to all levels ofsupport requests from Tier 1 3.
Provides exceptional customer service.
Communicates effectively with teammates andcustomers of varying levels of technical expertise.
Responds to all break / fix requests associatedwith end user resources.
Configures and deploys new / replacementLinux(REDHAT) and Windows Operating Systems Servers.
Configures and deploys new / replacementdesktop / laptop computer equipment and peripherals.
Maintains uptodate project and architecturedocumentation.
Maintains uptodate inventory and maintenancerecords.
Monitors system resources for server / serviceanomalies.
Resolves connection issues between users andresources.
Maintains detailed change history of changes.
Supports team efforts to improve cybersecuritycontrols and defenses.
Supports team efforts for threat hunting andmitigation.
Manages time and resource constraints.
The System Administrator is responsible foreffective provisioning installation / configuration operation and maintenanceof computer hardware and software and related infrastructure. This individualensures that system hardware operating systems software systems and relatedprocedures adhere to Commonwealth policies standards and guidelines.Responsibilities include systems administration engineering and provisioningoperations and support maintenance and research and development to ensurecontinual innovation. Install new / rebuild existing servers and configurehardware peripherals services settings directories storage etc. inaccordance with standards and project / operational requirements. Perform dailysystem monitoring verifying the integrity and availability of all hardwareserver resources systems and key processes reviewing system and applicationlogs and verifying completion of scheduled jobs such as backups. Performregular security monitoring to identify any possible intrusions. Perform dailybackup operations and regular file archival and purge as necessary. Createchange and delete user accounts per request. Provide Tier III / other supportper request from various constituencies. Investigate and troubleshoot issues.Diagnose and recover from hardware or software failures. Coordinate andcommunicate with impacted constituencies. Apply OS patches and upgrades on aregular basis and upgrade administrative tools and utilities. Configure / addnew services as necessary. Upgrade and configure system software that supportsGIS infrastructure applications or Asset Management applications per project oroperational needs. Maintain operational configuration or other procedures.Perform periodic performance reporting to support capacity planning. Performongoing performance tuning hardware upgrades and resource optimization asrequired. Configure CPU memory and disk partitions as required.
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Configures and deploys new / replacement Linux(REDHAT) and Windows Operating Systems Servers
Required
Years
Desktop / Laptop / Server Hardware
Required
Years
Experience with Active Directory Administration
Required
Years
Virtualization / VMWare
Required
Years
Backup and Recovery
Required
Years
Help Desk Support
Required
Years
Customer Service
Required
Years
Cybersecurity
Highly desired
Years
General Database (SQL)
Desired
Years
Experience with Video Management Systems
Desired
Years
AudioVideo Support
Nice to have
Years
Microsoft Certification / Related certifications
Nice to have
Questions
Question
Question1
Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment
Question2
Please list candidates email address.
