What are the responsibilities and job description for the Systems Administrator - LLJP00001670 position at Softworld, Inc.?
Job Details
Job Title: Systems Administrator
Job Location: Lexington, MA 02420
Onsite Requirements:
- CompTIA Sec certification and has Clearance or able to get clearance
- Desktop and Server Support (installation, patching, auditing, configuration, security, AD, etc.)
- Configure, troubleshoot, and maintain desktop and server-grade hardware
Job Description:
Responsibilities:
- Maintains operation of multi-user computer systems.
- Tunes system performance, installs system-wide software, and allocates mass storage space.
- Assesses and resolves user access problems related to security controls to minimize business impact and risk exposure.
- Recommends appropriate platforms for purchase, coordinates installation, and provides backup recovery.
- Serves as a point of escalation for major incidents that are unresolved at the helpdesk level.
- May draft general IT communications to end-users including notifications of outages/downtimes.
Required Experience (2 years in Windows desktop support):
- User account management includes authentication, access, group policy, file permissions, remote access, and other user account-related tasks.
- Software and driver installation and diagnosis.
- Building and imaging Windows systems.
- Familiarity with Microsoft Office products and cloud services.
- Basic network connectivity.
- Basic hardware diagnosis & escalation to manufacturer support.
Nice to Have:
- Experience with multi-factor (smart card/yubikey) authentication.
- Slip streaming drivers into install media.
- Microsoft (or other) certifications.
- Apple Mac OS experience.
- Linux experience.
- More advanced networking experience, especially with Juniper hardware.
- Virtualization experience.
Skill Matrix:
Must Have:
- Experience
- Desktop and Server Support (installation, patching, auditing, configuration, security, AD, etc.) - 2 years
- Diagnose, repair and troubleshoot system/server hardware - 2 years
- Hardware
- Configure, troubleshoot, and maintain desktop and server-grade hardware - 2 years
- Configure, troubleshoot, and maintain desktop and server-grade hardware - 2 years
- Systems
- Experience with one: Windows Server 12', 16' & 19', Windows 7 & 10 - 2 years
- Technical and Desktop Support - 2 years
Nice to Have:
- Certification
- CompTIA Security Certification - Yes
- CompTIA Security Certification - Yes
- Degree Level
- Bachelor's Degree - Yes
- Bachelor's Degree - Yes
- Experience
- Configure and manage Cisco/Juniper equipment (switches, routers and Call Managers) - 0 years
- Equipment lifecycle management (computers, servers and mobility) - 0 years
- Install, update, and troubleshoot systems/servers - 0 years
- Managing or operating containers - 0 years
- Mobile device troubleshooting (iPhones, iPads, etc.) - 0 years
- Plan, execute, and verify data redundancy and system recovery procedures - 0 years
- System/Server management (performance, capacity, availability, serviceability, and recoverability) - 0 years
- System maintenance (cleaning, disk checks, routine reboots, data dumps, and testing) - 0 years
- Government Policy/Regulations
- STIGs/SCAP - 0 years
- STIGs/SCAP - 0 years
- Systems
- MacOS - 0 years
- MS Active Directory, LDAP - 0 years
- Redhat Linux Systems Administration - 0 years
- Systems Administration - 0 years
- Virtualization Technologies (VMware, including ESXi and VCenter configuration) - 0 years
- ** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
- This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
- This client is a US Federal Government contractor and is legally required to hire s.
- Due to the nature of the work, a United States Government Clearance is required to be eligible for the position. **
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