What are the responsibilities and job description for the Account Manager position at SOGECLAIR?
The Account Executive’s objective is to manage the relationship and grow the business volume with hisprimary accounts. You will act as the primary point of contact for clients, representing the company in business interactions. You will be responsible for maintaining favorable business relationships, networking, negotiating contracts for new and ongoing contracts, business development (farming), and monitoring quality with clients. Internally, you will be responsible to coordinate with key stakeholders to obtain necessary performance metrics, respond to customer inquiries and development commercial and technical offers.
TASKS YOU WILL ACCOMPLISH 🎯
Client Account Management:
- Develop a strategic growth plan for your customer accounts.
- Ensure the health of client accounts, including strategic relationships, ongoing work, and visibility of the future pipeline at all times.
- Negotiate contracts and amendments that provide a profitable, but mutually beneficial framework for growth.
- Identify business opportunities to increase account profitability.
- Identify client changes that may impact our commercial agreements (IT, processes, PLM, etc.)
- Understand the AS 9100 standards requirements related to the responsibilities of this position.
- Adhere to the company's QMS procedures and apply tools when performing tasks.
- Any other related tasks.
Tender Management:
- Analyze tenders and transform them into technical requirements.
- Produce and manage the project plan for the proposal, ensuring that all necessary activities (milestones) are completed on time.
- Identify required stakeholders to execute the proposal and organize progress tracking.
- Act as the responsible party for timely delivery of technical and commercial proposals.
Coordinate the Development of Technical and Commercial Proposals:
- Participate in designing an effective strategy to win a bid.
- Ensure the validity of technical estimates by requisitioning identified time to complete work packages.
- Determine the pricing structure of submissions to ensure profitability is within targeted benefits.
- Protect the company against technical and commercial risks by ensuring the presence and robustness of assumptions in proposals.
- Ensure the implementation of robust tendering processes.
- Draft tender proposals according to established standards or establish standards when required.
- Define requests outside the scope of previously negotiated terms.
- Participate in decision-making processes regarding proposal intentions following received tenders.
- Update and manage Salesforce CRM for all customer activities.
- Provide visibility of proposal progress to management.
Negotiations:
- Support the presentation of proposals to different clients.
- Participate in and document negotiations, as needed.
- Ensure approval of pricing agreements with management.
Operationalization:
- Ensure smooth transition from a potential project to operational teams.
- Set up and lead project kickoff meetings with operational teams.
- Ensure compliance with conditions set during the tender process.
YOUR PROFILE IS ESSENTIAL TO OUR SUCCESS💎
Education :
- Bachelor's degree in business administration, engineering, or related field.
Technical Skills :
- 8-10 years of professional experience, including at least 2 years in a similar role.
- Excellent understanding of the customer’s business environment, and competitive landscape.
- In-depth knowledge of the aerospace industry.
- Good understanding of a company's financial environment.
- Proficiency in MS Office suite (Word, Outlook, Excel, and PowerPoint).
- Knowledge of Salesforce is a strong asset.
Soft Skills :
- Possess very strong business acumen.
- Have a relentless commitment to customer satisfaction.
- Demonstrate continuous curiosity and creativity in business solutions.
- Ability to develop interpersonal relationships.
- Demonstrate professionalism and organizational rigor.
- Ability to think analytically.
- Have a concern for confidentiality.
- Have teamwork skills and communicate effectively.
- Have a sense of responsibility for assigned tasks.
Language(s) :
- English, written and spoken.
- French, written and spoken (asset).
*Possibility of multi-site travel in the greater metropolitan area.
*Availability to travel internationally, from 10% to 20%.
SOGECLAIR promotes diversity and inclusion as part of essential elements of its performance and is committed to recruiting without discrimination.
Our recruitment process:
📞 A quick pre-qualification phone interview
🤝 A technical and HR interview
💻 A second technical interview (optional)
🏁 Welcome aboard!
Working at SOGECLAIR also means :
- Enjoying an international and multicultural work environment 🌎
- Having access to internal mobility opportunities
- Gaining valuable knowledge through continuous training 🎓
- Benefiting from a range of social benefits and advantages
Learn more about us :
With over 60 years of expertise, SOGECLAIR is a provider of innovative solutions for more sustainable and safer mobility. Present internationally, SOGECLAIR has expanded its expertise beyond borders, thus enhancing its capacity to innovate and collaborate with partners worldwide.
Our values:
- Trust and teamwork 💙
- Performance and innovation 💡
- Responsibility and commitment 🤝
- Fairness and business ethics ⚖️
SOGECLAIR DIGITAL ENGINEERING strengthens and develops engineering projects within the group, characterized by a diversity of expertise areas. As a human-scale company, SOGECLAIR and its expert teams offer a wide range of mechanical engineering skills, from R&D phases to service support.
Our expertise: aerostructures and systems installation, aircraft cabin interiors, industrialization, configuration management, management and operations consulting, product and process performance, digital transformation, operational excellence and environmental transition.
Join us: https://sogeclair.com/en/joins-us
