What are the responsibilities and job description for the Applications & Cloud Operations Engineer (Remote, Phoenix, AZ) position at Sogeti?
Sogeti, part of Capgemini, is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security, combining world class methodologies and the global delivery model, Rightshore®. Sogeti brings together more than 20,000 professionals in 15 countries and is present in over 100 locations in Europe, the US and India. Sogeti is a wholly owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange.
At Sogeti USA, we are committed to building a long and enduring relationship with our employees and to creating an environment that rewards and empowers. Our mission is to constantly exceed our employees' expectations in the same way that we strive to exceed our clients' expectations. We offer an environment that celebrates innovation and helps you to achieve a good balance between your professional and personal life. We strive to be an employer of choice!
Job Location: This is a remote role with the ideal candidate located in Phoenix AZ.
What You Will Have:
- Experience or education in developing applications, websites or cloud services
- Experience supporting production web, SaaS, Cloud or server/client applications
- Experience working with the Software Development Life Cycle (SDLC) and/or DevOps environment
- Application operational triage, troubleshooting, maintenance/support and customer engagement critical business services
- Experience with Object Oriented Development/Programming (OOD/OOP) or enterprise scripting such PowerShell or Python
- Familiar with cloud concepts (Azure preferably) and services that support applications and application integration
- Knowledge of database concepts and SQL scripts
- Experience in building or supporting webservices, REST APIs and monitoring solutions
- Perform system and infrastructure analysis to evaluate messages, database and application performance
- Set up new application configurations and build new features on production applications through change, and release process.
- Upgrade current systems from outdated operating systems to newer operating systems and integrating standardized Operations tooling through the process
- Migration of applications from the different systems will need to occur, and verification of testing through this process will be determined at this time.
- Research and discover applications which are redundant and can be reduced or consolidated through application rationalization plan.
- Work with vendors and coordinate their releases to ensure that teams are aware as well as validate the impact to production systems.
- Analyzing existing processes, support models, monitoring, previous automation and tools, with the goal of identifying gaps and opportunities for enhancements or automated trigger, alert and remediation opportunities
- Excellent teamwork and communication skills
- Problem Solver! Solves complex issues and willing to take a new perspective on existing solutions and code. Exercises judgment based on the analysis of multiple sources of information and data points.
- Innovator! Bring new creative ideas to the team and champion them through completion of project.
#Remote
The Benefits Our Employees' Enjoy:
- 401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US)!
- Medical/Prescription/Dental/Vision Coverage!
- Low-premium and deductible. Plan with free preventive care.
- $12,000 in Tuition Reimbursement.
- 100% Company-paid mobile phone plan.
- Personal Time Off (PTO)- Ensuring a balance of work and home life.