What are the responsibilities and job description for the Account Manager position at Sogolytics?
Ready to join a fast-growing SaaS company that turns feedback into real impact?
At Sogolytics, we help organizations uncover powerful insights through experience management. We’re growing fast, and we’re looking for an Account Manager who’s all about building strong relationships, driving engagement, and creating client success.
🔥 What You'll Do:
- Be the go-to contact for a portfolio of awesome clients
- Help clients expand their use of our platform and see real results
- Manage renewals, identify upsell opportunities, and boost retention
- Collaborate with Sales for smooth handoffs and onboarding
- Dive into client data to uncover trends, risks, and growth areas
👀 What We're Looking For:
- Experience in Account Management or Client Success (SaaS preferred)
- Excellent communication—presenting, writing, listening
- Confidence, calm, and ownership under pressure
- CRM-savvy and great with details
- Self-starter who loves to learn and collaborate
🎁 What You'll Get:
- Competitive base salary performance incentives
- 17 PTO days holidays full winter break
- Medical, dental, vision, 401(k), paid maternity and paternity leave, and more
- Equipment provided ongoing training and support
- Balanced hybrid work experience with three days per week in Herndon, VA
🙌 Why Sogolytics?
We’re a mission-driven team that believes in growing together. When you win, we win. #SogoTeam
💬 Interested? Apply now and let’s start the conversation!
