What are the responsibilities and job description for the Store Manager - SK position at SoHa Living?
Position Overview: The Retail Store Manager is responsible for daily operations, ensuring great customer service, driving sales, managing inventory, and leading the team.
About SoHa Brands: SoHa Brands mission is to provide a unique offering of Hawai’i-inspired products, exceptional customer service and great experiences. Our goal is to develop different brands by creating opportunities for our team to reach their potential. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, intentional, result oriented and service-driven.
Key Responsibilities:
- Recruit, train, and develop a strong team for customer service and sales goals.
- Set clear expectations, provide feedback, and conduct performance evaluations.
- Foster a positive work environment that encourages teamwork.
- Delegate tasks and manage store scheduling for productivity.
- Drive sales through effective merchandising and promotions.
- Monitor sales performance and analyze data for improvements.
- Ensure customer satisfaction through staff training and complaint resolution.
- Oversee daily operations, including cash handling and security.
- Maintain accurate inventory levels and monitor product quality.
- Analyze sales trends and manage costs for profitability.
- Generate sales reports and update upper management regularly.
- Stay informed about industry trends and adjust strategies as needed.
Qualifications:
- Previous retail management experience with proven sales success.
- Strong leadership and motivational skills.
- Excellent communication and problem-solving abilities.
- Proficient in retail software and inventory management.
- Financial acumen for data analysis and budgeting.
- Flexibility to work evenings, weekends, and holidays.
- Passion for retail and outstanding customer service.
Education:
- High School diploma or GED required.
- Valid driver’s license and reliable transportation.
Physical Requirements:
- Ability to climb ladders, stand for long periods, and lift up to 45 lbs.
Commitment to Diversity: SoHa Brands is an equal opportunity employer. We value diversity and welcome applicants from all backgrounds.
Job Type: Full-time
Pay: $47,000.00 - $52,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Kapolei, HI 96707 (Required)
Work Location: In person
Salary : $47,000 - $52,000
