AV/IT Assistant Manager - Soho House Chicago

The role…

At Soho House, the Assistant Audio Visual (AV) Manager is responsible for overseeing the daily needs of the local Soho House & Co property in conjunction with the AV/IT Manager. As the Assistant AV/IT Manager, you are responsible for the technical troubleshooting and support of all Member Events, Private Hire Events, Cinema Screenings, and primarily focused on assisting with local Information Technology needs including proper IT documentation and MICROS management.

A successful Assistant AV/IT Manager will anticipate any technical issues and focus on the implementation and management of local IT systems. The Assistant AV/IT Manager will support the technical day to day needs that include but are not limited to: fine-tuning, setup, installation, troubleshooting and breaking down of AV and IT related equipment. We hope that you are a technical problem solver that isn't afraid to adapt and learn!

Main Duties

• Assist with the process, innovation and daily technical troubleshooting as well as providing the highest quality of AV support
• Supports the AV/IT Manager in ensuring compliance with health code and safety regulations to ensure the safety of staff, members and guests
• Partner with the AV/IT Manager to provide solutions that are cost effective and can enhance delivery, experience and better impact the business and overall AV, IT, Cinema and/or events
• Assist in the maintenance and development of vendor relations
• Support the AV/IT Manager in helping train and coordinate weekly schedules, payroll and disciplinary procedures as well as provide development opportunities for the team
• Adhere to local licensing law, national and government guided safety standards and identify safety needs and hazards of the department by providing solutions that ensure the safety of guests and staff
• Communicate all departmental updates in a clear and concise manner to staff as well as operational leader within the property and delegate duties to team when applicable
• Operate all technical aspects and machinery that that support member, guest and staff use of the Cinema in all film and digital video formats
• Diagnose and solve problem to offset any interruption of programming, events or items associate with AV/IT by communicating and contacting Service Engineers and Contractors as appropriate

Required Skills/Qualifications

• 3 year' experience in a similar capacity
• Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment
• Must be familiar with Digital Projection Equipment. Christie 35MM Projector, HD & Betacam. Dolby Audio Processors.
• Technically competent and confident to support computer, Internet, software and network security needs
• Experienced with AV lighting, sound, electronic, repair, installation of AV equipment and adhere to local process
• Flexible schedule to work night and weekends as needed
• Strong verbal and written communication skills.
• Knowledge of all aspects of all building Multi-media (including sound systems, DJ decks, mixing board & consoles, phone systems and IPTV infrastructures) equipment and technical specifications.
• Computer Science or related Degree preferred

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick days vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.