What are the responsibilities and job description for the Cowshed Assistant Spa Manager position at Soho House & Co.?
The role...
At Soho House an Assistant Spa Manager is dedicated to health and wellness as well as beauty spas. The Assistant Spa Manager is a dynamic role that oversees every aspect of the day-to-day management of Soho House Cowshed Spa. Responsibilities include but are not limited to ensuring the safety and cleanliness of the spa facilities as well as ensuring that the equipment and machines are in excellent working condition.
A successful AssistantSpa Manager is an energetic and enthusiastic leader who ensures changing rooms and sauna are hygienic, merchandise is visually optimized to increase spend and staff schedules are managed as well as various services offered to member / guest are marketed appropriated and advertised through all media channels.
Main Duties
- Influential beauty and wellness leader responsible for providing high quality services and elevated experiences to members and guests as well as overseeing staffing levels, retail and various promotions
- Oversee Cowshed Spa team (reception, therapists, nail technicians' barbers, and estheticians) including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. As well as staff performance, conducting appraisals and strategize with leadership to assess staff performance and development while maintaining professional relationships
- Effectively create and monitor budget and analyze forecast as well as anticipate opportunities by identifying services to promote and elevate member, guest experiences while making changes where needed to increase profit margins by introducing additional revenue streams
- Ensure that all financial transactions are completed in accordance with finance procedures, including security, processing and banking (as appropriate) as well as responsible for partnering with General Manager and local leadership to create, maintain and manage reporting on monthly performance of the facility against budget projections
- Collaborate with the Marketing and Events Team with the promotion of facility services, retail products and amenities to optimize new business opportunities and potential return on investments
- Prepare and maintain detailed records of day to day operations and write corresponding reports manage spa database systems effectively for sales, renewals, direct debits, customer exits and membership numbers
- Vendor management and supply and procurement activities and deal with equipment manufacturers to ensure all pieces of spa equipment comply with safety and Soho House standards and organize the repair, cleaning, maintenance, and purchase of gym machines
- Adhere to health and safety policy (I.e. IIPP, worker's comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies procedures, and standards and local, state, and federal law as applicable
Required Skills / Qualifications :
Physical Requirements
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
