What are the responsibilities and job description for the Team Member position at SOHO Juice Company?
GENERAL OVERVIEW
SOHO Juice Co. is an innovative quick-service cafe serving wholesome plant-based quick-service superfoods for a happy lifestyle. We believe in bringing your body to life with our gluten-free, mostly vegan, homemade, raw ingredients. SOHO Juice Co.'s mission is to help empower our community by being a healthy and happy influence in your daily life. We aim to be a more involved company by supporting local causes, being a great employer, and spreading positive vibes.
SUMMARY
We are looking for purpose-driven Team Members to become ambassadors of our brand. The Team Member is the face of the store and provides guests with their first impressions of the establishment. You must be patient, excel at guest service, and be alert to guest needs. You will welcome guests and help ensure the quality of facilities and service. The successful Team Member will be passionate about the brand and willing to take on new challenges.
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities the employee must perform. Duties are subject to change based on the company's needs.
ESSENTIAL RESPONSIBILITIES AND DUTIES
- Delivering an incredible GUEST experience
- Learning about the health benefits of our products and what makes SOHO different
- Executing company objectives to improve constantly
- Adhering to the uniform policy
- Upbeat and Positive Attitude
- Willingness to learn and grow
- Working well under pressure
- Strong communication skills
- Being punctual & detail-oriented
- Preparing food for guests
- Cleaning & maintaining the store during downtime
- Ensure adherence to food safety procedures
- Resolving guest service concerns.
- Staying conscious of the company's products and helping reduce waste
- Able to seek out work
- Able to appreciate constructive criticism and grow from it
- Ability to work with standard kitchen equipment
- Being a team player that can excel in a positive work culture
PHYSICAL DEMANDS/WORK ENVIRONMENT
- Exposure to a variety of cold temperatures
- Required to stand, sit, stoop, and crouch
- Frequently utilize fine motor coordination in hands and arms, sight, and hearing.
- Ability to be on feet all day and perform walking, stooping, and bending functions as required
- Ability to lift 40 lbs.
KNOWLEDGE, SKILLS AND RESPONSIBILITIES:
- High School Diploma or Equivalent
- Eligible to work for any employer in the United States.
- High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
- Excellent interpersonal, motivational, team building, and guest relationship skills.
- Capable of teaching others positively and constructively.
- Proficiency with email, Microsoft Office, and operations-related applications.
- A Team player who can excel in a positive work culture.
This Job Description does not limit the employee to perform additional duties and responsibilities as SOHO Juice Company deems necessary. The company reserves the inherited right to modify, add, or eliminate any portion or all of this Job Description and Position. This document does not constitute a contract of employment in any form. Employment is "At-Will" at SOHO Juice Company.
