What are the responsibilities and job description for the Guest Service Agent position at SOHO Suites Atlantic City?
Join Our Brand-New Hotel & Create Unforgettable Experiences!
Soho Suites AC is opening its doors in May 2025, and we’re building a team of passionate hospitality professionals to bring our vision to life. We’re not just looking for a Front Desk Agent, we’re looking for someone who will elevate every guest's stay, providing more than just a service, but a memorable experience.
As the first point of contact for our guests, you’ll set the tone for their stay by offering warm welcomes, personalized recommendations, and exceptional hospitality.
What You’ll Do:
- Be the Face of Soho Suites AC – Greet guests with a friendly smile and a welcoming attitude.
- Deliver Personalized Service – Handle check-ins, check-outs, and reservations with care and attention to detail.
- Create Memorable Experiences – Offer thoughtful recommendations and surprises that enhance each guest’s stay.
- Solve Problems with Confidence – Address guest concerns promptly, ensuring a positive and seamless experience.
- Be a Team Player – Work closely with housekeeping, maintenance, and management to ensure smooth hotel operations.
- Embody the Soho Suites AC Spirit – Provide hospitality that goes beyond transactions and creates lasting impressions.
What We’re Looking For:
- Passion for Hospitality – You genuinely enjoy making guests feel special.
- Excellent Communication Skills – Friendly, professional, and engaging.
- Proactive & Positive Attitude – You anticipate needs before guests even ask.
- Adaptability & Problem-Solving Skills – Every day is different, and you thrive in dynamic environments.
- Tech-Savvy – Comfortable using hotel systems, email, and booking platforms.
- Flexible & Dependable – Willing to work weekends, holidays, and various shifts.
Why You’ll Love Working With Us:
- Be part of a brand-new boutique hotel opening in Atlantic City
- Competitive pay with growth opportunities
- Friendly, team-oriented environment
- Employee discounts & perks
- The chance to make a real impact from Day 1
This is your opportunity to be part of something exciting from the start. If you’re ready to help shape the guest experience at Soho Suites AC, apply today.
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 16 – 40 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
Ability to Commute:
- Atlantic City, NJ 08401 (Required)
Ability to Relocate:
- Atlantic City, NJ 08401: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18