Fulfillment Specialist

Sol Dias is headquartered in Haltom City, Texas. We provide delicious flavors of Mexico via handcrafted treats and hard-to-find Mexican snacks. You can find our products via Sam's Club, DoorDash, or our two brick & mortar positions. Our goal with every order is to deliver a piece of joy, and share the friendly culture of our native heritage. 

We look for people who share a passion for bringing a little piece of Mexico to all. Together, we act as owners with a long-term vision to become the most recognized Mexican Snacks Distributor in all of Texas.

This is a PART-TIME position, 15-20 hours a week. It would be 3-4 weekdays between the hours of 10AM-3PM.

Responsibilities

 • Assist in ordering and accepting new inventory, as well as organizing it and accepted it into our system

• Communicate the arrivals and any exceptions, discrepancies, or questionable conditions of products with the Fulfillment Team Lead

• Accurately assemble, address, stamp, and ship merchandise utilizing our software, owning all responsibility around those shipments

• Assist customers with shipping inquiries via email, chat and over the phone

• Perform other administrative duties as assigned

Qualifications

• Previous inventory or shipping/ receiving experience preferred but not required

• Extreme detail and accuracy oriented

• Bilingual with Spanish preferred 

• Solid oral and written communications skills

• Extend Sol Dias warmth and hospitality in all customer interactions

• Must have basic computer skills 

• Must have basic math skills 

• Familiar with proper packaging methods and ability to interpret visual aids used to convey specific packing requirements

• Requires Gmail email platform usage

Contributions

The position contributes heavily and directly to the success of Sol Dias. She/He will represent the company and interact directly with customers. 

Physical Requirements

• Ability to lift up to 25lbs without any health limitations

• Able to stand and walk continuously during and up to a 8 hr shift

• Able to bend, stoop, reach above, and push/pull frequently

Ideal Candidate

We are looking for people who embody our Core Values. They are as follows:

1 Customer obsessed - We love our customers. Our drive to wow and surprise our customers fuel our decisions. We do not make decisions reacting to our competition or to maximize profit. 

2 Give it your all - Success is "peace of mind, which is the direct result of self-satisfaction in knowing that you made the effort to become the best you are capable of." - John Wooden. We think and act like owners. We don’t say, “that’s not my job”. We don't make excuses. When we fail, we acknowledge our mistakes. When we succeed, we share the credit. 

3 Think Big - We will make long-term decisions that bare maximum fruit for the company and our customers 10 to 25 years in the future. We will learn from the inevitable failures that come with making bold decisions. We will refine our process and keep moving forward. We do not make decisions for short-term financial gains. 

4 Our people - Our ability to attract and retain key people with a passion for our mission is essential to the fulfillment of our BHAGs. We commit to the long-term growth and success of our people. 

5 Innovation - we love to constantly improve ourselves, our processes, and our offerings. We love trying new things and innovating for its own sake. We improve before we must.

6 Different - we are different from all our competitors. We make unique products our customers absolutely love. We ferociously challenge ourselves to new heights and rebel against conventional norms daily. 

7 Quality - We use high-quality ingredients and materials to offer the best products. We do not sacrifice quality, ever. 

8 Integrity and honesty in all our dealings

9 Have fun - We spend 35% of our waking hours at work. If we are not having fun, what are we doing?

We are looking forward to receiving your application. Thank you.