What are the responsibilities and job description for the Inside Sales Representative position at Solar Innovations® Architectural Glazing Systems?
Job Description
As the Inside Sales Representative for our brand, you will be responsible for managing a sales territory. You will be expected to create relationships and drive orders with targeted dealer, builder & architect segments, develop your customer base by contacting new leads, following up on quote requests, and discussing projects with new and existing customers. You will be expected to collaborate with outside sales reps and dealers to support revenue-generating activities and key channel partner follow-up.
Location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across the U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness, and recreation.
What You Will Be Doing
Communicate effectively with customers within your assigned sales territory, in addition to assisting with calls for projects outside of your territory
Respond timely to customer inquiries, answer technical questions, and provide expertise to help convert to order
Cross-reference quote request forms when speaking to customers and read/interpret architectural plans and specifications to ensure all pertinent information is collected during the initial call and properly transitioned to the Estimating Team
Meet minimum expected call numbers, quote requests, and generated sales metrics in alignment with strategic growth goals
Ensure that new customers have been entered into the CRM Database and that all communication (emails, phone calls, literature requests, etc.) with a customer are added to the communication log
Liaison with other functional areas (Account Management, Engineering, Marketing, Drafting/Cutlist) to ensure a positive customer experience
As the Inside Sales Representative for our brand, you will be responsible for managing a sales territory. You will be expected to create relationships and drive orders with targeted dealer, builder & architect segments, develop your customer base by contacting new leads, following up on quote requests, and discussing projects with new and existing customers. You will be expected to collaborate with outside sales reps and dealers to support revenue-generating activities and key channel partner follow-up.
Location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across the U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness, and recreation.
What You Will Be Doing
Communicate effectively with customers within your assigned sales territory, in addition to assisting with calls for projects outside of your territory
Respond timely to customer inquiries, answer technical questions, and provide expertise to help convert to order
Cross-reference quote request forms when speaking to customers and read/interpret architectural plans and specifications to ensure all pertinent information is collected during the initial call and properly transitioned to the Estimating Team
Meet minimum expected call numbers, quote requests, and generated sales metrics in alignment with strategic growth goals
Ensure that new customers have been entered into the CRM Database and that all communication (emails, phone calls, literature requests, etc.) with a customer are added to the communication log
Liaison with other functional areas (Account Management, Engineering, Marketing, Drafting/Cutlist) to ensure a positive customer experience
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