What are the responsibilities and job description for the Supervisor Sales Development position at Solar Optimum?
Responsibilities :
- Train Sales Advisors and Sales Coordinators on appointment setting skills and provide ongoing coaching and performance feedback to maintain high standards in our Sales Call Center
- Monitor team performance metrics like call volume, conversion rates, and appointment set ratios to identify areas for improvement
- Develop and implement effective appointment setting strategies to generate qualified leads and maximize conversion rates
- Analyze lead sources and customer data to identify potential opportunities and target demographics
- Continuously refine call scripts, lead qualification criteria, and outreach methods to improve results within the Sales Call Center
- Regularly monitor call recordings to evaluate appointment setter performance, identify areas for improvement, and provide targeted coaching
- Collaborate with marketing teams to develop lead generation campaigns and nurture potential customers
- Report and attend weekly meetings to communicate key performance indicators and progress updates to Senior Call Center Management.
Qualifications :
