Customer Specialist

Job Summary
We are seeking a dedicated and enthusiastic Customer Specialist to join our team. The ideal candidate will play a crucial role in providing exceptional customer service and support, ensuring that all customer inquiries are handled efficiently and effectively. This position requires strong communication skills, attention to detail, and the ability to analyze customer needs to deliver tailored solutions.

Duties

• Provide outstanding customer service by responding to inquiries via phone, email, or in-person.
• Perform data entry tasks accurately and efficiently to maintain up-to-date customer records.
• Handle cash transactions with precision, ensuring all financial processes are followed.
• Analyze customer feedback and issues to identify trends and improve service delivery.
• Communicate effectively with customers to resolve issues and provide information about products and services.
• Support customers in navigating our systems and processes, ensuring a seamless experience.
• Collaborate with team members to enhance overall customer satisfaction.

Skills

• Proficient in data entry with a high level of accuracy.
• Strong background in customer service with the ability to handle diverse inquiries.
• Ability to analyze information and provide effective solutions.
• Experience in cash handling procedures is preferred.
• Excellent typing skills for efficient communication and documentation.
• Strong verbal and written communication skills in English; multilingual or bilingual abilities are a plus.
• Demonstrated capability in providing customer support across various platforms.

Join us as a Customer Specialist where your contributions will directly impact our customers' experiences!

Job Types: Full-time, Part-time, Contract, Temporary, Seasonal

Pay: $18.73 - $19.24 per hour

Shift:

• Day shift
• Morning shift

People with a criminal record are encouraged to apply

Work Location: On the road

Salary : $19 - $19