What are the responsibilities and job description for the Sales Operations Manager position at Solaris Pharma?
Key Responsibilities:
Sales Process Optimization:
- Evaluate and refine sales processes to improve efficiency and effectiveness.
- Implement and maintain tools, systems, and dashboards to streamline operations and ensure proper reporting to customers.
Reporting & Analytics:
- Create and maintain detailed sales reports, dashboards, and KPIs to track performance and inform decision-making.
- Analyze market trends, customer behaviors, and competitive activity to identify growth opportunities.
Forecasting & Planning:
- Collaborate with the sales leadership team to create accurate sales forecasts, performance metrics, and pipeline management processes.
- Support quota and production planning based on forecasts and business objectives.
- Interface consistently with customers/buyers to monitor constantly changing market conditions.
Cross-Functional Collaboration:
- Work with management, finance, and supply chain teams to ensure seamless communication and alignment on key initiatives.
- Act as a liaison between sales and other departments to resolve operational issues promptly.
Sales Support:
- Work to build relationships with key contacts across multiple customer accounts.
- Manage pricing contracts, customer agreements, and bid submission timelines.
- Monitor award compliance level across all major customers.
- Develop and maintain sales playbooks, presentations, and other support materials.
Salary : $80,000 - $120,000