What are the responsibilities and job description for the Inside Sales Representative position at SolarWinds?
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
POSITION OVERVIEW/OBJECTIVE:
Establishes relationships by skillfully engaging with IT decision-makers to identify opportunities and sell SolarWinds products and services. Works diligently to prospect, qualify, and close business within assigned territory. Educates prospective clients on products and services by conducting compelling product demos.
PRIMARY RESPONSIBILITIES:
• Engage directly with IT decision-makers from a variety of SMB, Midmarket, and/or Enterprise audiences.• Primary duties include fielding inbound requests, outbound calling, e-mail communication, channel coordination, and overall management of the sales pipeline through the sales cycle.• Execute activities for prospecting, lead generation, and selling of SolarWinds products to existing customers focusing on the portfolio of products.• Use a consultative approach to make warm calls and manage warm, inbound sales leads for product evaluation requests, customers who have downloaded trial versions of our products, and/or customers who have additional IT product needs.• Partner with sales engineering to conduct technical and non-technical online web product demonstrations.• Through discovery, Identify the best platform fit for the customer and cross-sell and up-sell opportunities, while building and maintaining customer rapport.• Strategically identify renewal, new business, channel partnership, and local market opportunities.• Provide superior customer service when assisting potential customers during their evaluation process.• Create quotes and new customer accounts, coordinate with channel partners, and close sales.• Maintain accurate customer records and activity and pipeline reports within Salesforce.• Meet or exceed annual sales quotas.
BASIC QUALIFICATIONS:
• Solid understanding of the sales cadence in order to optimize its execution• Passion for selling and enthusiastic self-starter with a “can do” attitude• Demonstrated ability to convert prospects and close deals by phone while achieving established sales quotas• Strong interpersonal skills and the ability to communicate (oral and written) effectively is critical• Proficiency with Microsoft Office Suite, LinkedIn Navigator, Outreach.io, and 6Sense a plus• Proficiency with CRM is strongly desired; Salesforce preferred• Solid understanding of IT concepts in order to quickly absorb and apply company-administered training
PREFERRED QUALIFICATIONS:• 2 years' experience in a sales environment• Bachelor's degree or equivalent combination of education and experience
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
