What are the responsibilities and job description for the Sales Enablement Onboarding Lead position at SolarWinds?
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
We are seeking an experienced Sales Enablement Onboarding Lead to join our team in our Austin HQ. In this role, you will play a critical role in designing, building, and executing global onboarding programs that empower new hires to succeed quickly and consistently.
Your Impact
- Program Design and Development:
- Design and build a best-in-class global onboarding program tailored to the needs of SDRs, ISRs, and AE software sales professionals.
- Develop content and training materials that align with SolarWinds' sales methodology, product offerings, and market strategies.
- Incorporate modern training techniques, such as microlearning, e-learning, and role-based simulations.
- Execution and Delivery:
- Deliver onboarding programs across global regions, ensuring consistency in messaging and methodology while accommodating local nuances.
- Facilitate in-person and virtual training sessions to support new hire readiness and accelerate ramp-up time.
- Collaborate with regional enablement leads to ensure smooth execution and adoption.
- Cross-Functional Collaboration:
- Partner with Sales Leadership, HR, Product Marketing, and other stakeholders to ensure alignment with company goals and sales objectives.
- Work with Product teams to keep onboarding materials current with SolarWinds’ evolving SaaS offerings.
- Coordinate with the Learning and Development team to integrate onboarding with broader employee training initiatives.
- Metrics and Continuous Improvement:
- Define and track KPIs to measure onboarding effectiveness, including time-to-productivity, retention, and sales performance.
- Track and report on training completions for the full onboarding cycle of 120 days
- Solicit feedback from stakeholders and new hires to continuously improve program content and delivery.
- Stay up-to-date with industry trends and best practices in sales enablement and SaaS onboarding.
Qualifications:
- Proven experience in Sales Enablement or a related role, with a focus on global onboarding programs for SaaS sales teams.
- Strong understanding of the SaaS sales cycle, methodologies, and key metrics.
- Exceptional program and project management skills, with the ability to manage multiple priorities simultaneously.
- Excellent facilitation and presentation skills, with experience delivering training to diverse, global audiences.
- Strong interpersonal skills to build relationships with stakeholders at all levels.
- Experience with LMS systems and platforms (e.g., Success Factors, Litmos, or similar).
- Data-driven mindset with experience using metrics to evaluate and improve programs.
- Preferred Qualifications:
- Familiarity with SolarWinds’ product portfolio or the IT management software industry.
- Certifications in sales methodologies (e.g., Value Selling, Command Of the Sale, MEDDIC,)
- Instructional Design and/or Adult Learning Qualification
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
