What are the responsibilities and job description for the Senior Manager, Product Management - e-Commerce position at SolarWinds?
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
Your Role:
- Build robust and scalable digital customer experience and e-commerce platform that helps customers trial, convert, and expand seamlessly
- Build superior merchandising, pricing, and promotions engine that drives our intentional product-led growth business outcomes
- Work with UX/UI teams to ensure the customer experience in the funnel and portal are modern, intuitive, and conversion-focused.
- Monitor and analyze e-commerce funnel performance metrics, including trial, conversion rates, and adoption from trial to post-conversion, and use this data to make informed decisions about product strategy and development
- Relentlessly drive A/B experimentation for optimizing in funnel, product conversion, and expansion optimization.
- Analyze market trends, customer behavior, and competitor strategies to identify opportunities and risks
Your Experience
- 8 years of product management experience in the software industry, with at least 5 years of experience in managing e-commerce platforms for SaaS B2B solution.
- Exceptional problem-solving skills based on the first principles of thinking
- Good understanding of technology, and comfort with product management processes such as A/B experimentation, writing product requirement documents, managing product backlogs, and creating roadmaps
- Experience working with modern e-commerce /payment platforms
- Good communication and stakeholder management skills to get work done across different functions and drive product development
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
