What are the responsibilities and job description for the Director, Technical Services position at Solatube?
Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial / industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.
Ready to be part of our team?
We are looking for a Director, Technical Services for our Deland, FL office!
Summary : This position is to direct and focus Kingspan’s approach on our Engineering and Technical services offered to our customer base. The objective is to optimize the processes, technology, quality, and service levels of our technical service and warranty outputs to an industry leading position in North America. The role requires leading and executing the vision and strategic plan to grow and elevate the technical departments across North America ensuring that company policies and guidelines are met.
- Communicate directly with Architects, Specifiers, General Contractors, Installation Contractors, and Project Owners regarding implementation of Kingspan products.
- Communicate with Sales, Marketing, and Operations departments regarding technical product and application information.
- Manage a team of technical service professionals and ensure the most current and accurate building codes and approvals are maintained.
- Prepare and present technical presentations / reports for the management team and customers as requested.
- Assist with Field Services in building diagnostics and warranties.
- Manage and support engineering analysis of panels including structural (wind load, seismic, anchoring, deflections, etc.), environmental (thermal, moisture, etc.), and other application requirements.
- Identify areas of opportunity for testing of existing product lines.
- Work closely with R&D and Compliance departments with product development, testing, and certification requirements.
- Manage and support construction detail development when requested.
- Manage and maintain standard and special product warranties and the process.
- Update and maintain product specifications as necessary.
- Perform other duties as assigned.
Additional Compliance Responsibilities :
2 Senior Management
Education / Experience :
Computer Skills :
Other Skills and Requirements :
Physical Demands :
We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.
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