What are the responsibilities and job description for the Hostess/Host position at Solbergs Greenleaf Sportsbar?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth dining experience. This role requires excellent communication skills and a passion for providing exceptional hospitality in a fast-paced restaurant environment.
Duties
- Greet guests upon arrival with a friendly demeanor and positive attitude.
- Manage the seating chart to optimize table turnover while ensuring guest comfort.
- Answer phone calls promptly, providing information about the restaurant and taking reservations as needed.
- Assist with guest inquiries and provide information about menu items, specials, and promotions.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Maintain cleanliness and organization of the host stand and dining area.
- Handle guest complaints or concerns with professionalism, escalating issues to management when necessary.
Skills
- Strong hospitality skills with a focus on guest relations.
- Proficient in customer service, ensuring every guest feels valued and welcomed.
- Experience with Point of Sale (POS) systems, particularly Aloha POS is a plus.
- Excellent phone etiquette for handling reservations and inquiries.
- Ability to communicate effectively with both guests and team members.
- Knowledge of food service practices within a restaurant setting is beneficial.
- A positive attitude and ability to thrive in a busy environment while maintaining composure under pressure.
Join us in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $20 - $23