What are the responsibilities and job description for the Field Service Technician I position at Solectria Renewables?
Company Description
Yaskawa – Solectria Solar, a wholly-owned subsidiary of Yaskawa America, Inc., is the 2nd largest commercial inverter manufacturer in the U.S. Solectria’s products include 3.8 to 750 kW inverters, string combiners and web-based monitoring for all size solar systems. We offer a friendly work environment, great benefits, the ability to work with cutting edge technology and the chance to work with an innovative and dynamic team. We are conveniently located off I-495 in the Riverwalk complex.
Job Description
DUTIES:
- Completes safety training and complies with all aspects of the company safety program. Follows all service guidelines or procedures and follows all company policies.
- Extensive travel to Customer Locations (domestically and internationally) as required to troubleshoot, repair, test, evaluate or provide start up services on Solectria Renewables products.
- Maintains all company property, including phone, computer, safety equipment, and tools in good working condition. Exercises safe working practices and procedures at all times.
- Advises manager of any issues that arise or customer concerns.
- Records detailed and informative information of repairs or service activities performed within their work orders and completes them in a timely manner.
- Arranges own travel to customer sites when required
- Prior Field Service Technician experience is a plus
- Other related duties as assigned.
Qualifications
Skills/Knowledge/Abilities:
- Experience with high voltage and power electronics preferred.
- Hands-on experience with inverters and/or Solar PV systems and installations preferred.
- Knowledge of the electric utility system and utility-interactive inverters.
- A high level of initiative and a proactive nature, good communication and presentation skills and strong organizational and time management skills.
- Knowledge of PC operating system and TCP/IP protocols.
- Ability to use diagnostic software and communication programs.
- Field service experience preferred.
- Safety and quality oriented, customer-oriented.
- Travel and a valid passport are required.
- Ability to lift up to 80 lbs.
- Work in indoor and outdoor areas and all climates.
- May stand for long periods of time and in confined space.
Education/Certification:
- AAEE preferred and a minimum of 2 years related experience is required.
Additional Information
All your information will be kept confidential according to EEO guidelines.