What are the responsibilities and job description for the Spa Receptionist position at Soleil Spa at The Fountains Resort?
Job Type: Full-time/Part-time
We are looking for a friendly, professional, and organized Spa Receptionist to join our team. The ideal candidate will have a passion for providing excellent customer service and a commitment to creating a relaxing and rejuvenating spa experience for our guests.
Key Responsibilities: Greet guests upon arrival and provide a warm and welcoming atmosphere Answer phone calls, schedule appointments, and handle customer inquiries Manage the spa's booking system and maintain accurate appointment records Process payments and handle cash transactions in a timely and accurate manner Assist with the daily operations of the spa, including maintaining a clean and organized front desk area Provide guests with information about spa services, packages, and promotions Ensure that the spa is always operating in a safe and hygienic manner
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role
- Excellent communication skills and the ability to effectively handle customer inquiries
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment and handle high-stress situations with a calm and professional demeanor
- Ability to work a flexible schedule, including weekends and holidays
- Basic computer skills, including experience with scheduling software
If you have a passion for customer service and a desire to work in a dynamic and rewarding environment, we encourage you to apply for this exciting opportunity. We offer competitive pay, flexible scheduling, and opportunities for growth and advancement within our organization.
To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications.
Job Type: Full-time
Pay: From $16.00 per hour
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $16