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Director of Facilities

Solera Senior Living
Hudson, MA Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 4/26/2025
Job Description

POSITION TITLE: Director of Facilities

SUPERVISOR’S TITLE: Executive Director

STATUS: Salary / Exempt

Summary

The Director of Facilities is responsible for planning, organizing, developing and directing the general operating maintenance, repair, and housekeeping of the community and its physical plant to maintain proper operations of the community. Oversee the general operations of the maintenance department and housekeeping department to ensure that the property is maintained in a safe, clean and comfortable manner. Hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department team members in accordance with company policy. Make recommendations to the Executive Director with respect to team member evaluations, merit pay increases, reprimands, disciplinary actions and terminations.

Essential Functions, Duties And Responsibilities

The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

  • Hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department team members in accordance with company policy and state law. Make recommendations to the Executive Director with respect to team member evaluations, merit pay increases, reprimands, disciplinary actions and termination.
  • Coordinate maintenance and housekeeping services and activities with other departments.
  • Clean entire common area of the property to assure that the building and grounds are always clean, including floors, to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. (NOTE: Ensure that the appropriate caution/safety signs are properly set up prior to performing such duties); carpets, to include vacuuming, shampooing, deodorizing, and disinfecting; walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting, deodorizing, etc.; remove dirt, dust, grease, film, etc., from surfaces using proper cleaning and disinfecting solutions; hallways, stairways and elevators.
  • Capable of finishing work completely on a timely basis, including priority jobs that must be completed within assigned time frame.
  • Flexibility to remain on-call 24 hours per day, including evenings and weekends to respond to emergencies if needed.
  • Work within legal scope of local and state codes.
  • ELECTRICAL DUTIES: Must be knowledgeable and capable of self-teaching involving troubleshooting, identifying problem and obtaining materials to fully repair all electrical difficulties to include but not limited to: wall switches, interior/exterior lighting, cover plates, receptacles, loose wiring, resident call systems, control devices, laundry and kitchen equipment.
  • STRUCTURAL DUTIES: Must be knowledgeable and capable of self-teaching regarding planning, ordering and installing cabinets for remodeling of apartments. Performing all carpentry duties such as repairing or replacing sheet rock, plywood and/or structural materials. Repairing resident furniture.
  • PAINTING DUTIES: Must be knowledgeable and capable of self-teaching to include but not limited to planning, ordering, and performing all painting requirements (interior/exterior) of the entire complex. Work to be completed in a timely and professional manner. Properly dispose of materials (paint thinner, lacquer, etc.) ensuring compliance with local state and federal EPA guidelines.
  • PLUMBING DUTIES: Must be knowledgeable and capable of self-teaching regarding planning, ordering and performing minor plumbing problems to include but not limited to repairing faucets, showers, drains, and any other type of plumbing related problem.
  • GROUNDS DUTIES: Must be knowledgeable and capable of self-teaching regarding planning, ordering and performing grounds related tasks to include but not limited to cutting, edging and fertilizing all lawn areas; pruning and fertilizing trees. Maintaining pool and spa to include but not limited to taking and recording daily readings ensuring compliance with all local, state and federal requirements. Determine/add proper amounts of chemicals required. Performing minor repairs to either pool, spa or equipment to ensure it is fully operational.
  • HVAC DUTIES: Must be knowledgeable and capable of self-teaching regarding troubleshooting, identifying problem and obtaining materials to fully repair minor HVAC difficulties to include but not limited to: T-stats, heating elements, resistors, fuses, circuit breakers, low on freon, filters, etc.
  • Participate in property surveys (inspections) made by authorized government agencies. Maintain positive communications with local fire marshal, building inspector, state elevator inspector, and any other jurisdiction governing the property.
  • Conduct daily inspection of property’s outside grounds. Immediately correct any needed items to assure property is always tour-ready.
  • Supervise safety and fire protection and prevention programs by inspecting work areas and equipment regularly.
  • Schedule and oversee quarterly fire drills and semi-annual disaster drills. Act as safety coordinator and attends meeting of quality Assurance/Safety/Infection Control Committees.
  • Ensure compliance with policies and procedures to identify appropriate safety precautions and equipment to use when performing tasks that could result in bodily injury.
  • Perform all the duties of the property’s Hazard Communication Program including oversight that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving heavy objects.
  • Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
  • Ensure that all necessary MSDS sheets are obtained, maintained and stored in areas accessible to all team members.
  • Responsible for implementation of all OSHA polices.
  • Assist in establishing an effective preventive maintenance program of cleaning, painting, maintaining equipment, etc., as necessary and approved. Maintain
  • Monitor and maintain high levels of cleanliness in apartments, storage areas, laundry, restrooms and public areas.
  • Check the maintenance request log daily. Coordinate maintenance requests by residents for items needing repair in their apartments, including repairing plumbing, electrical, heating and replacing light bulbs. Repairs should be made promptly.
  • Maintain scheduled maintenance on: H.V.A.C., elevator, fire-equipment, sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull-cord equipment. Replaces filters in air conditioning units on a regular basis, tests the emergency lighting equipment, fire sprinkler device, smoke detectors and other equipment as required, and participate in emergency drills. Maintain the preventative maintenance binder reflecting completed work.
  • Maintain a current list of emergency vendors and their telephone numbers so other community personnel can affect repairs when the supervisor is not on-site.
  • Always keeps maintenance room clean. Responsible for tool organization and organization of assigned storage areas.
  • Coordinates repair of walls, floor coverings, doors and woodwork in the common areas of the property; assess all plumbing and electrical problems within the property and determines the best course of action to take to correct the problem. Work within legal scope of local and state codes.
  • Repair resident’s furniture as needed.
  • Work with Community Engagement Director to ensure van is maintained properly and kept in good working condition. Drive the community’s van as directed.
  • Coordinates with outside contractors in securing bids and scheduling needed work on special projects. Tracks all maintenance procedures and expenditures.
  • Prepare an annual budget request for needed supplies, equipment, and personnel requirements. Ensure monthly purchases and staffing patterns are in accordance with approved budget.
  • Demonstrate mechanical ability and/or capability of self-teaching to work on equipment such as washer/extractors and dryers; refrigeration and heating units; ice machines; minor plumbing; minor electrical difficulties such as replacement of wall switches, receptacles, loose wiring and resident call devices; carpentry and painting.
  • Participate in daily “Stand-Up” meetings to communicate key issues within the department.
  • Understand and ensure compliance with all Federal (Title 22) and state regulations concerning the department.
  • Aid in community marketing effort through demonstrated proficiency and willingness to conduct community tours, participation in all required marketing events and through positive/friendly interaction with all potential residents, family members and referral sources.
  • Arrange for coverage of job duties within the department during team member absences either through delegation or personal completion of duties.
  • Display tact and friendliness when dealing with residents, families and visitors.
  • Maintain a safe and secure environment for all team members, residents and guests, following established safety standards.
  • Encourage teamwork through cooperative interactions with co-workers and other departments.
  • Support a positive and professional image through actions and dress.
  • Performs other duties consistent with the position as assigned by the General Manager.


Minimum Qualifications

Education:

Must have a high school diploma or equivalent.

Experience:

Preferably two (2) years supervisory experience in building industry, maintenance and/or housekeeping handling the upkeep, repair and maintenance of electrical, plumbing and structural matters. Possess knowledge of building construction types.

Mathematical

Skills:

Ability to perform simple mathematical problems.

Reasoning Skills:

Ability to understand and follow directions.

Ability to analyze and solve building maintenance problems.

Oral/Written

Communication Skills

Ability to explain work duties to team members.

Ability to effectively interact with residents, families, team members,

visitors, co-workers and government agencies.

Equipment Used:

Ability to safely operate a wide variety of equipment and tools throughout the community.

Physical Effort:

Ability to perform manual tasks daily. Be mobile and able to perform physical requirements of the job. Good physical health verified by a health screening, including a chest x-ray or an intradermal test not more than 6 months prior or seven (7) days after employment.

Personal Characteristics:

Displays sincere compassion towards older adults. Demonstrates genuine concern for the physical and emotional needs of older people and their families.

Working Conditions:

Inside: air-conditioned, well lighted health care environment Outside: Local weather climate

JOB RELATIONSHIPS

Supervises:

Maintenance Assistant

Housekeeping Supervisor

Supervised by:

Executive Director

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