What are the responsibilities and job description for the Customer Service Representative/Call Center position at Solera?
The customer service representative answers incoming calls to file auto glass only claims for several insurance companies. The CSR provides help in locating a shop, dispatches the work order to the shop and clarifies any questions regarding the claim handling process.
Job Overview:
- $13.50 /hour plus monthly bonus
- 3 weeks of paid training Mon-Friday 8am-4:30pm
- Can not be LATE, ABSENT or LEAVE for any reason during training
- Full time schedule 40 hrs week
- Must be available to work any shift assigned by management between the hours of 7am-9pm
- Work one day on weekend
- No cold calling, no sales, no collections
- Bi-weekly pay
- NOT WORK FROM HOME
- Must pass background screening
Job Type: Full-time
Pay: $13.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Rotating weekends
- Weekend availability
Work setting:
- Call center
- In-person
- Office
Application Question(s):
- Can you pass a background and drug screen?
- Are you available for 3 weeks of paid training (No days missed)?
Work Location: In person
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