What are the responsibilities and job description for the Lift Operator position at Solitude Mountain Ski Area LLC?
JOB TITLE: Winter Lift Operator
DIVISION: Mountain Operations
REPORTS TO: Lift Operations Leads, Lift Operations Supervisor, Lift Operations Manager, Senior Lift Operations Manager, Director of Mountain Operations
LOCATION: Designated Lift area
CLASSIFICATION: Full-Time/ Hourly/ Seasonal
POSITION:
Solitude is seeking a friendly and outgoing individual to be a part of our lift operations team! Come and join us this season and enjoy the beautiful scenery of the Wasatch Mountains. The lift operator is responsible for the loading, and unloading of guests of all ages and abilities, maintaining the efficiency of lift mazes, adherence to lift operations guidelines, and providing an outstanding experience for our guests. We are excited to be growing our team and treating our employees to the unique and amazing perks and benefits Solitude Mountain Resort has to offer.
SPECIFIC JOB REQUIREMENTS:
Must be 18 years or older
Have a basic understanding of resort operations
Ability to properly complete appropriate paperwork
Understand and comply with instructions given in English
Complete Solitude Mountain Resort Lift Operator training
Ability to spend long hours outside in all weather conditions
Capable of standing for extended periods of time and lifting up to 50 lbs.
Ability to verbally give directions, answer questions, and communicate professionally with staff and guests
Ability to use ramp and maze maintenance tools safely and efficiently
Good decision-making and communication skills
Commitment to excellent guest service
Willing to work flexible work schedules that may include holidays and weekends
Provide own snow boots, snow pants, appropriate eyewear, and gloves
JOB DUTIES AND RESPONSIBILITIES:
Knowledgeable of all controls and operational characteristics of each assigned lift
Comply with all company policies and procedures
Properly complete daily lift logs
Properly document lift incidents
Load and unload skiers and snowboarders of all ages and abilities
Provide loading and unloading instructions to guests as needed
Remain alert to anticipate guests improperly loading and unloading and other unexpected developments
Maintain composure in stressful situations
Provide exceptional guest service
Maintain loading and unloading ramps
Ensure chairs are clear of snow and ready for loading
Attend mandatory training
Set up and maintain lift mazes, perimeter fencing, slow signs, and baffles
Maintain a clean work area
Communicate with Supervisors and Lift Maintenance Department with any concerns or questions
Communicate with Ski Patrol clearly and concisely when reporting incidents or emergencies
Perks of Working Here:
Work & Play in the Mountains:
- Embrace the stunning Wasatch Mountains.
- Connect with fellow mountain enthusiasts.
Benefits:
- Access to select Alterra Mountain Company Destinations.
- Free Solitude season pass for you and eligible dependents.
- Discounts on solitude lift tickets for friends and family.
- Discounts on food, rentals, retail, and lessons.
Other Perks:
- Comprehensive medical, dental, vision, and life insurance for eligible employees
- Pro deals with outdoor brands.
- Generous 401(k) plan with company match.
- Free counseling service through Employee Assistance Program.
