What are the responsibilities and job description for the Customer Service Coordinator - HR position at Solomon Page?
Key Responsibilities
- Review tickets and issues submitted to HR through ServiceNow
- Provide Tier 1 inbound phone support for HR Shared Services
- Assist in the organization of the HR Service Catalog in ServiceNow
This role requires strong customer service skills, the ability to work independently and as part of a team, and a passion for process improvement.