What are the responsibilities and job description for the Customer Service Representative position at SolomonEdwards?
Customer Service Representative
Our global financial services client is seeking a Customer Service Representative to join their Wayne, PA team on a contact basis. Hybrid work environment; local candidates only.
Responsibilities of the Customer Service Representative
- Contacting customers via email and phone
- Cultivating and maintaining vendor and lessee relationships
- Performing ACH account maintenance
- Processing fee waiver requests and least documentation
- Completing account reconciliation and audits
- Processing insurance cancellation payments and requests
- Adjusting grace periods, PO numbers, and due dates
- Performing credit reference requests
Requirements of the Customer Service Representative
- Bachelor’s degree preferred
- Financial services experience highly preferred
- 0-2 years customer service and call center experience
- Financial services industry experience required
- Strong communication skills
- Microsoft Office proficiency
Additional Details:
Compensation: $24.00-25.00 / hr
Employment type: contract
The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position.
SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.
SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: https://solomonedwards.com/privacy-policy/#ccpa
Salary : $24 - $25
