What are the responsibilities and job description for the Hospitality Intern position at SōLSTAY?
Company Description
SōLSTAY, located in Sandusky, Ohio on the serene bay of Lake Erie, offers a unique escape where adventure meets relaxation. The property features tiny and luxury houseboats, year-round cabins, a floating sauna, rooftop hot tub, and scenic boardwalk, providing the perfect backdrop for a getaway. SōLSTAY is designed to help guests unwind and connect with nature, themselves, and others, offering a magical experience on the water.
Role Description
This is a full-time on-site role located in Sandusky, Ohio for a Hospitality Intern at SōLSTAY. The Hospitality Intern will be responsible for day-to-day tasks related to customer service, hospitality service, communication, and food & beverage operations.
Qualifications
- A student or recent graduate in Hospitality Management, Tourism, or a related field.
- Enthusiastic about outdoor experiences.
- Excellent communication and interpersonal skills.
- A problem-solver with a positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
- Flexible schedule, including weekends and holidays.
Responsibilities
Guest Services:
- Greeting and assisting guests during check-in and check-out.
- Responding to guest inquiries and resolving issues promptly and professionally.
- Providing personalized recommendations for activities and attractions.
Operations:
- Assisting in the day-to-day operations of the property, including housekeeping, maintenance checks, and inventory management.
- Supporting food and beverage services, if applicable.
Events and Activities Coordination:
- Helping plan and execute on-site events and activities for guests.
- Promoting local excursions and collaborating with external vendors.
Marketing Support:
- Assisting with social media content creation and guest engagement.
- Gathering guest feedback to help improve services and offerings.