What are the responsibilities and job description for the Bilingual Customer Service Associate position at Solstice Marketing, inc?
We are seeking enthusiastic individuals to join our team as Bilingual Customer Service Associates. If you're looking to launch a career in sales & customer service and have no prior experience, this is the perfect opportunity for you!
We are committed to training and developing our Bilingual Customer Service Associates from the ground up, ensuring they understand all aspects of our business. You'll have the chance to work directly with local customers, network within our organization, learn to manage a small team, and contribute to our business’s growth.
Bilingual Customer Service Associate Responsibilities :
- Educate new and existing customers on products and services, providing detailed information.
- Deliver excellent customer service and communication, following up on product inquiries and installations.
- Customize pricing packages to meet customers' needs.
- Respond promptly to customer inquiries and offer effective solutions for retention and brand establishment.
- Attend weekly Bilingual Customer Service Associate training sessions to enhance product and service knowledge.
- Collaborate with Bilingual Customer Service Associates and management to develop new skills and build a strong team.
