What are the responsibilities and job description for the Concierge position at Solstice Senior Living, LLC?
Job Description
Job Description
Job Overview :
The Concierge is responsible for greeting visitors, arranging property tours, answering a multi-line telephone, and providing clerical support to administrative staff, ensuring a positive and efficient environment for residents, staff, and guests.
Key Responsibilities :
- Visitor & Resident Support : Greet visitors, direct them to appropriate areas, and assist with inquiries. Provide support to residents, family members, and guests as needed.
- Property Tours : Arrange and conduct tours for visitors, both scheduled and spontaneous.
- Phone & Communication : Answer phones, direct calls, and relay messages promptly and professionally.
- Clerical Support : Handle mail processing, office tasks (e.g., copying, mail meter), and assist with administrative duties.
- Reception Area : Maintain a clean, organized lobby with current literature and refreshments available.
- Emergency & Dining Assistance : Respond to emergency calls, assist in the dining room when necessary, and ensure resident comfort.
- Teamwork & Marketing : Support marketing efforts and promote a positive image through interactions with visitors and staff.
Qualifications :
Note : This is a summary of key duties and may be subject to change based on business needs.
We offer a Competitive compensation package including health benefit (medical, dental and vision options).
Integral Senior Living & Solstice Senior Living are Drug-Free Work Environments.
Integral Senior Living & Solstice Senior Living are Equal Opportunity Employers.
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