Resident Care Coordinator

Description

The Resident Care Coordinator is a working/Supervisory position responsible for the supervision of assisted living services: requires substantive interaction with residents, families, physicians, managers and staff from other departments; requires a high level of tact, persuasion, judgment, integrity and timing; coordinates resident services 24 hours a day while on duty.

RESPONSIBILITIES

• Provide and coordinate caregiver training as needed to comply with company policy.
• Performs Caregiver task as outlined in the resident personal service plan and scheduled by the Director of Clinical Care.
• Responsible for preparing and setting caregiver schedules to meet the needs of the community.
• Assists residents with activities of daily living ( ADL’s)-IADL’s
• Promptly answers emergency call systems, telephone and paging systems.
• Observe and report resident for changes in behavior, health or signs of abuse and notifies appropriate manager(s).
• Participates in all scheduled team member meetings pertaining to assisted living residents or staff as well as voluntary and mandatory on- going education and in-service training.
• Performs data entry in to Point Click Care program to update resident information, resident physical and emotional condition changes, and vitals, using appropriate terminology and abbreviations.
• Practice good infection control principles and uses appropriate hand washing techniques
• Maintain 100% compliance with current ADHS Rules and requirements.
• Coordinate resident care with Director of Clinical Care and caregivers.
• Oversees resident records, MARS and dispose of medication.
• Act as liaison between resident, family and primary care provider as necessary to maintain continuity of service.  Conduct pre-move –in and on –going assessments.
• Performs and completes assignments within established procedures and guidelines
• Conduct assessments as required in the absence of the Director of Clinical Care.
• Enforce the importance of documenting Example: Incident, Fall Management and any change of condition etc.
• In absence of a Caregiver/Med performs duties as needed.
• Maintains and coordinates Caregiver Schedules to ensure resident service.
•  Schedules Labs and X-rays as needed
• Miscellaneous duties as assigned by the Director of Clinical Care, Executive Director or Manager on Duty.

Qualifications

• High School diploma or equivalent
• Licensed Certified Care Giver in accordance with Arizona State Law
• Current CPR and First Aide Certificates
• Current Finger Print Card
• Current Food Handler’s Card
• Able to lift between 25 & 75 pounds
• Experience working with seniors and/or in the medical field (preferred)
• Ability to work in a team environment
• Possess written and verbal skills for effective communication in English
• Maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment. 
• Ability to work weekends, holidays and a flexible schedule
• Must be able to function in a high stress work environment.

SKILLS:  

• Ability to work and communicate effectively with diverse group of people.
• Strong presentation skills, as well as solid verbal and written communication skills.
• Proficient in Microsoft Office products:  Outlook, Word, PowerPoint and Excel. 
• Project management skills and an ability to multi-task and prioritize frequently changing needs.
• Ability to demonstrate good observation skills, sound judgment and discretion.
• Work as a team player with Team Members at all levels. 
• Self-starter and positive personality.
• Sensitive to confidential information.