What are the responsibilities and job description for the Host position at SolToro?
Description
ABOUT US
SolToro is a lively Mexican cantina located in the Mohegan Sun Casino in Connecticut. Our menu features innovative twists on Mexican classics. We have a deep lineup of tacos, including a few "off-menu" favorites for true fans. Our tequila offering is extensive, including Cincoro, a premium tequila created by basketball legend Michael Jordan, our business partner. Table-side guacamole and a big "No Bull" sign are just a few of the elements that bring energy to the SolToro experience.
HOST DUTIES
The following reflects management’s definition of essential functions for the Host role, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or for other reasons.
- Greet guests upon arrival, according to restaurant standards.
- Answer telephone communications and take reservations.
- Maintain an accurate waiting list as needed, and alert guests when their table is available.
- Receive payments and process transactions according to established policies and procedures.
- Complete all opening/closing paperwork, perform side-work.
- Process take-out orders; practice upsell techniques.
- May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
- Ensure that wait staff stations are clean and maintained throughout shift.
- Ensure that all menus are checked and cleaned; inform manager if more menus are needed.
- Conduct cleaning and or reorganization projects as necessary.
- You may also be asked to handle guest complaints/special requests and assist with other duties as assigned.
HOST BENEFITS
- Generous Paid Vacation (earn immediately, up to 40 hours in your first year)
- Paid Sick Leave
- Premium holiday pay
- Dining Discount and Family Meal
- Medical, Dental and Vision insurances (must average 30 hrs/week)
- Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical
- Accident Insurances Offered
- Naturalization Exam Reimbursement
- Referral Program Bonus
- Pre-tax Commuter Benefits
Requirements
- At least 18 years of age.
- High school education or equivalent.
- 1-2 years of experience.
- Basic computer skills.
- Able to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations.
- Ability to lift and carry objects weighing up to 20 pounds on a regular basis.
- Frequent long periods of standing and walking are expected during the workday.
- Ability to reach for objects and stoop or bend as needed to perform job duties.
- This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions.
