What are the responsibilities and job description for the Elliot Health System - Patient Service Representative Lead - Family Medicine - Full Time position at Solution Health?
Come work at the best place to give and receive care!
Job Description:
Under the direction of the Practice Manager, supervises effective delivery of front desk operations, registration and revenue cycle activity occurring under EHS Practice while working alongside the Patient Service Representatives. Participates with management in the development of department specific projects working towards continual workflow improvements. Supports the mission, vision, and values of Elliot Health System.
Key Responsibilities
Assists Practice Manager in effective delivery of all functions around general office operations for the practice.
Development of department specific project work towards continual workflow improvements and managing department growth
Establishes PSR coverage schedules for Practice clerical team, triaging and staffing unexpected absences as needed
Maintains various databases to include Microsoft Access and Excel based department files as assigned.
Oversight of department medical records requests process
Completion of monthly chart review audit
Performs all duties of EHS PSR as needed.
Maintains workload at the established productivity standard for assigned area.
Interacts and communicates professionally with co-workers, management and patients.
Education/Experience/Licensure
Education: Associates degree or equivalent required.
Experience: Two to three years' experience in a health care setting performing similar work activities including, but not limited to clerical, billing or insurance processing required. Previous supervisory experience preferred.
Certification/Licensure: Software/Hardware: Proficiency in MS Office required. Experience with Epic EMR preferred.
What Elliot Health System Has to Offer
Health, dental, prescription, and vision coverage for full-time & part-time employees
Short-term disability, long-term disability, and life insurance coverage
Competitive pay
Tuition Reimbursement
403(b) Retirement Savings Plan
And more !
#EKH
Work Shift:
daysSolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Employment Type: Full time
