Branch Manager –In- Home Care Services

Job Title: Branch Manager –In- Home Care Services

Location: Walla Walla Branch

Reports to: Tri-Cities Office Manager

Salary: $70-85k depending on experience, plus performance-based bonuses with the potential to make $100,000

Benefits: Health/Vision/Dental Insurance, 401k with match, holiday pay, PTO, flexible schedule Job type:

Job Type: Full-Time M-F

About Us:

Solutions In-Home Care is owned and operated by a registered nurse and just celebrated our 14th year helping and improving the lives of seniors in our community. The main office is in the Tri-Cities and you will have unlimited resources and support from our team! Our mission is to provide exceptional, compassionate home care services that enable individuals to live with dignity, independence, and comfort in their own homes. We are committed to bring joy and support to those who need it most while making a positive impact in the communities we serve. As we continue to grow, we are seeking an inspired, dedicated, and visionary Branch Manager to lead our Walla Walla team and positively impact the community.

Your Role:
As the Branch Manager, you will be the driving force behind delivering high-quality, compassionate care to our clients. You will lead, inspire, and empower your team to create a positive and supportive environment for both staff and clients. With your strong leadership, strategic thinking, and passion for service, you will ensure that our branch thrives—providing outstanding care, growing our client base, and fostering a culture of excellence.

Key Responsibilities

• Leadership & Team Development:

Lead and motivate a team of caregivers and support professionals to achieve personal and team goals. Foster a positive, collaborative, and inclusive work culture that prioritizes continuous learning and growth.

• Client Care Excellence:

Ensure that all clients receive the highest level of care, tailored to their unique needs. Advocate for the well-being of clients, regularly visiting client homes and reviewing care plans to ensure satisfaction and positive outcomes.

• Operational Efficiency:

Oversee all branch operations, including scheduling, staffing, compliance, and budgeting, ensuring that services are delivered efficiently, effectively, and within regulatory guidelines.

• Business Growth & Development:

Identify and pursue new business opportunities to expand our client base while maintaining strong relationships with current clients and referral sources. Your drive for growth will ensure the success and longevity of the branch.

• Financial Management:

Manage branch budget, ensure profitability, and seek cost-effective solutions while maintaining the highest standards of service. Implement and monitor performance metrics to achieve key business goals.

• Compliance & Quality Assurance:

Ensure the branch adheres to all local, state, and federal regulations, as well as company policies and procedures. Promote a culture of quality assurance and continuous improvement to meet and exceed industry standards.

What We’re Looking For:

• Experience:

Minimum of 2 years in a leadership role, with a proven track record in team management, client care, and business development, plus a minimum of 2 years within the home care industry or general healthcare industry.

• Leadership Qualities:

A visionary and compassionate leader who can inspire a team, foster collaboration, and bring out the best in others.

• Strong Communication Skills:

Ability to engage with clients, families, staff, and the community with empathy and professionalism. Strong written and verbal communication skills are a must.

• Problem Solving & Critical Thinking:

Proactive and adaptable with the ability to make thoughtful, timely decisions in a fast-paced, dynamic environment.

• Passion for Service:

A deep-rooted passion for improving the lives of others, with a focus on delivering exceptional care and creating positive, lasting relationships.

• Educational Requirements:

Bachelor’s degree in healthcare administration, business management, or related field preferred. Relevant certifications and training are a plus.

Why Join Us?

At Solutions, we are more than a home care provider—we are a family dedicated to making a difference in the lives of those in our community. As a Branch Manager, you’ll have the opportunity to make a meaningful impact, inspire change, and lead a passionate team that is changing lives, one person at a time.

We offer competitive compensation, comprehensive benefits, and the opportunity to grow within a company that values innovation, integrity, and compassionate care. If you’re ready to lead with purpose and create positive change in the lives of our clients and staff, we want to hear from you.

We are independently owned, not owned by a franchise or large corporation!

How to Apply: https://forms.monday.com/forms/97d78b5d64fc14aab72c504c382d7e12?r=use1

Ready to make a lasting impact? Submit your resume and cover letter to to the link above and join a team that’s shaping the future of home care, one person at a time.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $70,000 - $85,000