What are the responsibilities and job description for the Correspondence Analyst position at Solutions Through Innovative Technologies, Inc. (dba STI-TEC)?
Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities’ most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust.
Position Overview
The Correspondence Analyst will provide professional support services to the Joint Staff, Actions Division by supporting the Customer Service Branch. The Correspondence Analyst will support a variety of complex and routine administrative and analytical duties.
Essential Job Function
STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
If you need assistance or an accommodation due to a disability, you may contact us at HR@sti-tec.com or you may call us at 1 918.583.9900.
Position Overview
The Correspondence Analyst will provide professional support services to the Joint Staff, Actions Division by supporting the Customer Service Branch. The Correspondence Analyst will support a variety of complex and routine administrative and analytical duties.
Essential Job Function
- Use approved prioritization schemas to determine order of importance and impending deadlines.
- Able to handle several complex tasks simultaneously.
- Conduct a technical review of incoming correspondence and based on research and critical analysis, determine Joint Staff equity.
- Prepare detailed instructions and provide appropriate templates to shape Joint Staff response.
- Ensure that background and supporting information are provided in correspondence packages.
- Provide the staff assistance to ensure the tailored responses to inquiries from a variety of sources are in compliance with executive preference and policies.
- Receive incoming taskers for the Joint Staff, conduct analysis and assign as appropriate using updated templates and standardized/non standardized language in the instructions, and track deadlines and request extensions on taskers as necessary.
- Provide task management support and updates to OSD issuances and publications.
- Receive and review taskers from action officers/MILSECs, verify that the response fully and accurately meets the intent of the task.
- Top-Secret/SCI clearance.
- Bachelors degree in business-related field.
- 6 years of professional experience in task management efforts.
- Extensive experience supporting a variety of program, performance, and administrative functions.
- Expert attention to detail, critical thinking and analytical skills, as well as excellent oral and written communication skills.
- Expert knowledge of a variety of technologies, to include Adobe and Microsoft Office programs such as PowerPoint, Word, and Excel.
- Knowledge of ETMS2/TMT or other similar tasking tool and familiarity with the DoD.
STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
If you need assistance or an accommodation due to a disability, you may contact us at HR@sti-tec.com or you may call us at 1 918.583.9900.