What are the responsibilities and job description for the Senior Business Operations Manager position at Solv Health?
Being sick or injured is painful. Getting better shouldn't be. At Solv, we’re building a mobile-first digital health marketplace that enables convenient, quality healthcare for millions of people. As part of our growing team, you’ll play a critical role in reshaping what consumers can expect from healthcare, and how providers interact with patients every day. It’s work that matters.
As a Senior Business Operations Manager for Solv Pay, you will be instrumental in building and scaling our newest revenue line. Whether you’re enabling data-driven decision-making, optimizing key metrics, or leading operational projects, your focus is on creating a business that thrives. You’ll work cross-functionally to enhance processes, inform product strategy, and ensure our operations are as efficient and scalable as possible—all while driving a measurable impact on Solv Pay’s growth and success.
In this role, you can expect to :
- Manage the metrics that matter. Define and measure important Solv Pay metrics ensuring everyone understands what needs to happen to grow our business.
- Inform the Product. You work closely with our product and engineering teams to make operations increasingly scalable. Whether designing EMR Process SOPs or informing the core product flows, you will bring your strong technical and revenue expertise to the design table.
- Effectively Lead Offshore team. Lead the offshore data team, ensuring they have the tools necessary to be most effective. Leverage automations to make their jobs easier.
- Runs operational projects to improve Solv Pay performance . Use data to identify gaps in our Solv Pay execution and partner cross functionally to drive improvements in the metrics that matter.
- Automate payment data as much as possible : Using SQL, Appscript, macros, slack automations and RPAs to automate the reconciliation process as much as possible.
- Own the Pay modeling process. Ensure that salesforce is updated daily, eMRR process is clear and operated based on a financial calendar.
You’ll thrive in this role because you :
Solv offers robust benefits including :
Salary dependent on location and experience.
The pay range for this role is :
95,000 - 135,000 USD per year(Remote - United States)
PI259151599
Salary : $95,000 - $135,000