AVP, Branch Manager - DeWitt Office

Position Title:                                                                                                Reports To:

Branch Manager                                                                                             Retail Banking Manager

Assistant Vice President                                                                                 Vice President  

Position summary: 

Essential Duties and Responsibilities:

• Delivers excellence in customer service, education, guidance and respect to all Solvay Bank customers and co-workers in accordance with the Solvay Bank Client Service Standards.
• Thoroughly understands, embraces and exhibits Solvay Bank Values and serves as an example to others in actions and words. 
• Supervises all branch client service, sales related and operations activity, including the use of any Client Contact software.
• Develops solid base of business by establishing and maintaining sound relationships with existing customers.  
• Maintains ongoing aggressive, sound program of business development to meet objectives.
• Contacts customers and business, community, and civic organizations to promote goodwill and generate new business. Maintains an active role in one or more civic organizations within the branch market area. 
• Effectively manages branch loan, deposit origination and referral functions, meeting or exceeding goals and ensuring maintenance and compliance with the bank’s established policies and procedures.
• Manages the referrals to other lines of business such as Trust & Investment Department; Solvay Bank Insurance Agency & Commercial lending area
• Responsible to regularly track achievement of all assigned goals and coach individuals to goal achievement
• Responsible for the selection of branch personnel and conducts employee performance evaluations including salary adjustment recommendations.
• Develops and motivates staff to meet required performance levels. Performs monthly coaching sessions to counsel and guide staff members in the performance of their job duties and achievement of sales goals.
• Is a “Change Agent” for the evolution of our business; very supportive of changes that develop in product technology, becoming an active user of all technology and developing the team they manage to the same end
• Prepares various operating reports, including but not limited to, budgets, business development and supervises the completion of all branch operations related reports.
• Attends and participates in meetings, effectively relaying information to branch staff and ensuring topics covered are understood and any updates implemented.
• Serves on various bank committees as needed.
• Performs other tasks requested by manager as they relate to the bank and its functions.
• Adheres to established policies, procedures and federal regulations.
• Adheres to Information Security policies and related regulatory policies, procedures and standards designed to protect customer and Bank-owned information. 
• Ensures that Bank policies, procedures and standards, including Information Security, are adhered to. 

Qualifications:

• Knowledge of banking products, policies and regulations.

• Strong sales skills and demonstrated ability to effectively develop business.
• Strong leadership skills to effectively manage staff development.
• Excellent oral and written communication skills.
• Proficient in Microsoft Office including but not limited to Word & Excel

Education and/or Experience:

• 4 year college degree preferred.
• Minimum 5 year retail banking experience.
• 3 years active Business Development experience
• Finance background preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.