Allergy Technician/Medical Assistant

Job description

Allergy Technician/Front and Back Office Float

We are seeking a versatile and detail-oriented individual to join our team to provide coverage for the primary allergy technician with additional responsibilities in the front office and back office. This multifaceted role ensures seamless patient care, efficient office operations, and high-quality allergy testing services. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a commitment to delivering exceptional patient experiences.

Key Responsibilities:

Allergy Testing Technician:

Front Office Duties:

• Greet and check in patients, ensuring accurate collection of demographic and insurance information.
• Schedule appointments, manage patient flow, and handle appointment reminders.
• Answer phone calls, respond to inquiries, and provide excellent customer service.
• Process payments, verify insurance coverage, and handle billing-related tasks as needed.
• Maintain an organized and welcoming reception area.
• Obtain pre-authorizations as needed for testing and appointments.

Medical Assistant Duties (Back Office):

• Prepare exam rooms by ensuring they are clean and stocked with necessary supplies.
• Take and document vital signs, patient histories, and medical concerns.
• Assist the providers during procedures and examinations.
• Administer medications and perform injections under providers supervision.
• Provide patient education on treatments, medications, and follow-up care.
• Adhere to HIPAA regulations and maintain patient confidentiality.

Floating Between Clinical Areas:

• Serve as a flexible resource to support various clinical areas, including allergy testing, general patient care, and procedural support.
• Step in to assist team members during peak times, staff shortages, or high patient volumes.
• Provide seamless communication and workflow between departments to maintain operational efficiency.

Qualifications:

• High school diploma or equivalent (required).
• Certification as a Medical Assistant (required).
• 2 years working in a medical office (required).
• Previous experience in allergy testing, medical assisting, or a similar clinical role is a plus.
• Proficiency in electronic health records (EHR) and medical office software.
• Strong interpersonal and communication skills.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Basic knowledge of medical terminology and office procedures.

Physical Requirements:

• Ability to stand, walk, and move around the office and clinical areas for extended periods.
• Ability to lift and carry up to 25 pounds.
• Manual dexterity to operate medical instruments and office equipment.

Benefits:

• Pay from $23.00 per hour
• Medical Insurance
• Paid sick time
• Paid time off
• 401K.

This hybrid role offers a dynamic and engaging work environment, perfect for individuals who enjoy variety, are adaptable, and are passionate about patient care and operational excellence. The added responsibility of providing backup for the primary allergy technician highlights the collaborative and team-oriented nature of this position.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Commute:

• Torrance, CA 90503 (Required)

Salary : $23 - $27