Front Desk Receptionist

About SOM Aesthetics

SOM Aesthetics is a cutting-edge cosmetic dermatology company founded by a Harvard-trained cosmetic dermatologist. We specialize in providing a unique blend of patient services, clinical studies, and advanced training in the field of cosmetic dermatology. Our team of experts offers a wide range of treatments, including Botox, fillers, hair restoration, and medical dermatology services. With a strong focus on delivering exceptional results and personalized care, we are dedicated to transforming lives and helping our discerning clientele look and feel their best.

Job Description

We are seeking a friendly and organized Front Desk Receptionist to join our team, located in Encinitas, CA. As the first point of contact for our clinic, the receptionist plays a vital role in providing excellent customer service and ensuring smooth clinic operations. With a strong sense of professionalism and a commitment to excellence, they actively contribute to a culture of teamwork and mutual respect. 

Join us at SOM Aesthetics and be part of a team that embraces growth, innovation, and the pursuit of exceptional outcomes.

Responsibilities

• Greeting and checking in patients, ensuring a positive and welcoming experience.
• Checking out patients and processing payments for services rendered.
• Answering phone calls and responding to customer emails and messages promptly and professionally.
• Scheduling and managing appointments, both online and in person.
• Maintaining accurate patient records and updating necessary information in the system.
• Assisting patients with inquiries, providing information about services, and addressing their concerns.
• Coordinating with healthcare providers and staff to ensure efficient patient flow.
• Proficiently operating Mac OS computers and utilizing relevant software applications.
• Maintaining inventory of retail products and restocking shelves as needed.
• Collaborating with the office manager to ensure smooth clinic operations.
• Upholding high standards of customer service and professionalism.

Requirements

• Fluent English language skills, both spoken and written.
• Proficiency in using Mac OS computers and related software.
• Exceptional organizational and multitasking abilities.
• Strong interpersonal and communication skills.
• Attention to detail and accuracy in handling electronic patient records.
• Availability to work regular business hours (10-6, Monday through Friday) with occasional Saturdays.
• Ability to handle a fast-paced environment and prioritize tasks effectively.

Education and Experience

• Bachelor's degree preferred, but not required.
• Minimum 3 years of experience in a similar front desk or medical office receptionist role.
• Prior experience in handling medical health records and familiarity with aesthetic dermatology terminology and procedures.

Growth Opportunities

• This position offers growth opportunities within our organization, including the potential to advance to an office manager role based on performance and aptitude.

Compensation

• Competitive hourly rate of $20-$28, commensurate with experience and qualifications.

Benefits

• As part of our comprehensive benefits package, our team members will have access to a range of aesthetic products and procedures to enhance their personal well-being. This includes the opportunity to experience and enjoy various treatments and products offered at our clinic. We believe in providing our team with the same exceptional care and services we offer to our valued clients, fostering a positive and fulfilling work environment.

To Apply, click here: https://form.typeform.com/to/fEQQvAPZ  

SOM Aesthetics is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We value diversity and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other legally protected characteristic. We comply with all applicable laws regarding nondiscrimination and affirmative action. Applicants from underrepresented groups are encouraged to apply.

Please note that only candidates who meet the qualifications and requirements will be contacted for further consideration.