What are the responsibilities and job description for the Customer Service Representative position at Somerset Savings Bank SLA?
Job Summary
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Somerset Savings Bank SLA. As a key member of our branch operations, you will provide exceptional customer service, process banking transactions, and maintain accurate records.
Key Responsibilities:
- Customer Service: Provide friendly and efficient service to customers in person and over the phone.
- Transaction Processing: Process deposits, withdrawals, check item redemption, account holds, and other banking transactions.
- Cash Handling: Balance currency, coin, and checks in the cash drawer daily and prepare corresponding proof sheets.
- Branch Operations: May be responsible for all closing procedures of the branch facility.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous experience in banking or customer service preferred.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment.
Benefits:
- Retirement Plan: Somerset Savings Bank SLA offers a comprehensive retirement plan.
- Health Insurance: Competitive health insurance package available.
- Paid Time Off: Enjoy paid days off and overtime pay for Saturday hours worked.
