What are the responsibilities and job description for the Banking and Financial Operations Specialist position at Somerset Trust Company?
Job Description
As a Customer Service Representative with Somerset Trust Company, you will play a critical role in delivering exceptional customer experiences and supporting the growth and success of our organization. Your responsibilities will include processing transactions, promoting financial products and services, and resolving customer issues in a timely and effective manner.
Key Responsibilities:
Skills and Qualifications:
As a Customer Service Representative with Somerset Trust Company, you will play a critical role in delivering exceptional customer experiences and supporting the growth and success of our organization. Your responsibilities will include processing transactions, promoting financial products and services, and resolving customer issues in a timely and effective manner.
Key Responsibilities:
- Process cash and check deposits, verify endorsements, and balance currency and coin in the cash drawer.
- Issue computer-generated receipts and enter transactions into the system for record-keeping purposes.
- Recognize opportunities to explain, promote, or sell financial products or services offered by the bank.
- Resolves customer issues as they arise, providing clear and respectful communication and solutions.
Skills and Qualifications:
- High school diploma or equivalent required; related experience and/or training preferred.
- Ability to read, interpret, and apply procedures and instructions.
- Strong mathematical skills, including addition, subtraction, multiplication, and division in various units of measure.
- Excellent communication and problem-solving skills.
