What are the responsibilities and job description for the Customer Service Associate - Bank Teller position at Somerset Trust Company?
Job Overview
We are seeking a highly skilled and enthusiastic Customer Service Associate to join our team at Somerset Trust Company. In this role, you will be the face of our retail branch, providing exceptional customer service and handling various transactions with efficiency and accuracy.
Key Responsibilities
Requirements
Work Environment
The noise level in our work environment is typically moderate. We offer a dynamic and supportive team environment, and we're committed to equal employment opportunities.
We are seeking a highly skilled and enthusiastic Customer Service Associate to join our team at Somerset Trust Company. In this role, you will be the face of our retail branch, providing exceptional customer service and handling various transactions with efficiency and accuracy.
Key Responsibilities
- Greet customers with a warm smile and provide personalized service.
- Receive and verify deposits, cash checks, and process loan payments.
- Enter transactions into our computer system and issue receipts.
- Balance currency and coins in the cash drawer and reconcile discrepancies.
- Recognize opportunities to promote and sell financial products or services offered by our bank.
- Resolve customer issues promptly and professionally.
Requirements
- High school diploma or equivalent required; related experience and training preferred.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Basic math skills and knowledge of banking procedures.
- Familiarity with computer systems and technology.
Work Environment
The noise level in our work environment is typically moderate. We offer a dynamic and supportive team environment, and we're committed to equal employment opportunities.
