What are the responsibilities and job description for the Customer Service Representative position at Somerset Trust Company?
Job Overview
As a vital member of the Somerset Trust Company team, you will provide exceptional customer service and support to our valued clients. Your primary responsibility will be to maintain accurate and efficient records of transactions, while also promoting financial products and services to meet the diverse needs of our customers.
Key Responsibilities:
Qualifications and Skills:
As a vital member of the Somerset Trust Company team, you will provide exceptional customer service and support to our valued clients. Your primary responsibility will be to maintain accurate and efficient records of transactions, while also promoting financial products and services to meet the diverse needs of our customers.
Key Responsibilities:
- Process cash and check deposits, verify endorsements, and balance currency and coin in the cash drawer.
- Issue computer-generated receipts and enter transactions into the system for record-keeping purposes.
- Recognize opportunities to explain, promote, or sell financial products or services offered by the bank.
- Resolve customer issues as they arise, providing clear and respectful communication and solutions.
Qualifications and Skills:
- High school diploma or equivalent required; related experience and/or training preferred.
- Ability to read, interpret, and apply procedures and instructions.
- Strong mathematical skills, including addition, subtraction, multiplication, and division in various units of measure.
- Excellent communication and problem-solving skills.
