What are the responsibilities and job description for the Financial Services Representative position at Somerset Trust Company?
About the Position
This is an exciting opportunity to join our team as a Financial Services Representative, where you will play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Process transactions accurately and efficiently, including cashing checks, making deposits, and handling loan payments.
- Identify opportunities to promote the bank's products and services, upselling and cross-selling to customers.
- Maintain a high level of product knowledge, staying up-to-date on new and existing financial products.
Requirements
- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum 2 years experience in a customer-facing role, preferably in the banking industry.
- Strong analytical and problem-solving skills, with the ability to work independently and make sound decisions.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer base.
