What are the responsibilities and job description for the Operations Analyst position at Sompo?
Are you looking for your next opportunity?
Sompo has a unique opportunity for an Operations Analyst in our Insurance Operations team.
The role is responsible for providing underwriting support to our underwriting teams in our North America region, including Canada. The Operations Analyst will be part of a team that handles required renewal policy notices, prepares auto and Worker’s Compensation filings, new system conversions, creates policies and issues policies, along with various other underwriting and operational support activities.
Location: This position will be based out of our Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
Our Business, Your Impact, Our Opportunity
What you’ll be doing:
Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
Summary
We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:
Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo.
Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.
Sompo has a unique opportunity for an Operations Analyst in our Insurance Operations team.
The role is responsible for providing underwriting support to our underwriting teams in our North America region, including Canada. The Operations Analyst will be part of a team that handles required renewal policy notices, prepares auto and Worker’s Compensation filings, new system conversions, creates policies and issues policies, along with various other underwriting and operational support activities.
Location: This position will be based out of our Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
Our Business, Your Impact, Our Opportunity
What you’ll be doing:
- Provides technical support to multiple underwriting units including renewal policy notices and policy issuance
- Follow up with agents/brokers obtaining necessary information to complete the underwriting file
- Review, order, and set-up reports needed in the rating and underwriting process
- Create Image Right Files/Folders and file pertinent documents for the underwriting file
- Prepare Workers’ Compensation posting notices and filings
- Generate New Business Policy Number assignments
- Process non-premium endorsements
- Compile data utilizing various sources and tools; investigate data quality issues
- Communicate with underwriting assistants, underwriters, and leadership in a clear and concise manner
- Participate in the creation and development of the team’s workflows and processes
- Train contingent workers, vendors, and underwriting teams on processes
- Provides back-up support to other Operations Analysts within the team
- Gather necessary underwriting information and documentation for state specific and financial audit requests
- Follow best practices and support continuous improvement
- Understand the operational metrics that drive our business and their interactions with other business units/segments
- Other duties, responsibilities, and special projects as assigned by Operations management
- Minimum 1 year of Experience in underwriting, or equivalent professional work experience preferred
- Experience with Guidewire and/or other insurance systems a plus
- Experience with Microsoft Word, Excel, Image Right
- Exhibit a strong customer service focus and orientation
- Strong time management skills and attention to detail
- Highly organized with ability to handle competing priorities
- Ability to adjust to a changing work environment and look for better ways of working
- Ability to work closely within a team structure
Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
Summary
We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:
- Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
- Pharmacy benefits with mail order options
- Dental benefits including orthodontia benefits for adults and children
- Vision benefits
- Health Care & Dependent Care Flexible Spending Accounts
- Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
- Company-paid Disability benefits with very competitive salary continuation payments
- 401(k) Retirement Savings Plan with competitive employer contributions
- Competitive paid-time-off programs, including company-paid holidays
- Competitive Parental Leave Benefits & Adoption Assistance program
- Employee Assistance Program
- Tax-Free Commuter Benefit
- Tuition Reimbursement & Professional Qualification benefits
Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo.
Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.
