What are the responsibilities and job description for the Server position at Son Cubano Restaurant?
Job Title: Server
We are seeking a dedicated and service-driven Server to join our high-performing team. In this role, you will be responsible for delivering a memorable, top-tier dining experience by anticipating guest needs and providing proactive, personalized service. We pride ourselves on exceeding guest expectations, and the ideal candidate will bring a passion for hospitality and a commitment to ensuring every detail contributes to an extraordinary experience.
Responsibilities
- Consistently deliver impeccable service, anticipating guest needs before being asked
- Ensure every guest feels welcomed and valued, maintaining a warm and professional demeanor
- Demonstrate expert knowledge of the menu, providing thoughtful recommendations and upselling where appropriate
- Work collaboratively with kitchen staff and team members to ensure seamless service
- Proactively address any service challenges, ensuring swift and satisfactory resolutions
- Maintain a clean, organized, and inviting dining area throughout service
Qualifications
- Minimum of 3 years’ experience in fine dining or upscale restaurant environments
- Proficiency in POS systems, such as Toast POS, with the ability to manage orders quickly and accurately
- Exceptional attention to detail and guest satisfaction, focusing on creating memorable experiences
- Strong food and wine knowledge to elevate guest interactions
- Experience in following food safety guidelines and sanitation practices
- A proactive approach to time management, thriving in a fast-paced environment
- Sales-driven mindset with a proven ability to upsell and maximize guest check averages
- Familiarity with reservation systems like OpenTable to manage guest flow efficiently
- Strong communication and collaboration skills, ensuring smooth team operations
Join our team where quality and service excellence are the standard, and every guest is treated to an unforgettable experience.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Food provided
- Paid sick time
- Paid training
Experience:
- Fine Dining or Upscale Casual Restaurant: 3 years (Required)
Ability to Relocate:
- West New York, NJ 07093: Relocate before starting work (Required)
Work Location: In person