What are the responsibilities and job description for the BDC Representative position at Son's Automotive Group?
Automotive BDC Associate – Join Our Winning Team!
SONS Ford is seeking a motivated Internet Sales Associate (BDC) to join our dynamic sales department. With a commitment to meeting our customers' needs and a loyal client base, we’ve built a reputation for excellence in service.
At SONS Ford, we've experienced remarkable growth in recent years. If you're ready to take the next step in your career and join a supportive, thriving environment, we encourage you to apply today! Rest assured, all applications will be handled with the utmost confidentiality.
What We Offer
- Employee & Family Purchase Program
- Medical and Dental Insurance
- 401(k) Retirement Plan
- Paid Vacation
- A welcoming, fair, and family-run business environment
Your Responsibilities
- Answer customer calls and schedule follow-ups for sales appointments
- Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates
- Provide customers with initial product details and direct them to appropriate dealership resources
- Present preliminary financing options tailored to customer needs
- Proactively follow up with leads, including those not ready to commit or who miss appointments
- Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management
- Utilize the dealership’s CRM system daily for lead tracking and updates
What We’re Looking For
- Prior experience in a customer service-oriented role
- A strong team player with a positive attitude
- Professional, prompt, and courteous demeanor
- Enthusiastic personality with excellent communication skills
- Proficient computer skills
- Willingness to undergo a pre-employment background check and drug screening
Ready to join a dealership that values your skills and provides growth opportunities? Apply today and start your journey with SONS Ford!
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