What are the responsibilities and job description for the Honda Service Writer position at Son's Automotive Group?
SONS Honda is looking for a Service Advisor for our busy service department. We treat each service customer's needs with concern and have a loyal customer base. Service Advisor/Writer experience is required.
SONS Honda has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and you want to be considered for this exciting position, then apply immediately! All applications will be kept in strict confidence.
What We Offer:
- Employee & Family Honda purchase program
- Medical and Dental Insurance
- 401(k)
- Paid Vacation
- A fair and safe family-run business environment
Responsibilities:
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers
- Distribute work between technicians efficiently
Qualifications:
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
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